MITELUC360 COLLABORATION POINTADMINISTRATION AND USER GUIDE
UC360 Administration and User Guide4UC360 Product VariantsThe UC360 Collaboration Point comes in two product variants in Release 1.0. The features of
Introduction5About This Document This document contains the following information:• a general description of the UC360 Collaboration Point, its interf
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CHAPTER 2ABOUT THE UC360
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About the UC3609About the UC360Read this chapter to learn more about the UC360 and how to use it. The UC360 has the following applications:• Conferenc
UC360 Administration and User Guide10Main Screen - Conference AppThe high-resolution touch screen and simple finger gestures make it easy to use the U
About the UC36011Menu BarWhen you press the Menu button, the menu bar is displayed. Menu Button Press to ...Share AppShare a presentation on the co
UC360 Administration and User Guide12Status BarThe status bar at the top of the screen displays information about the UC360 and its network.Using Gest
About the UC36013Customizing the UC360Follow the procedures below to customize the UC360.Adjusting the In-Call Volume• Press the volume button durin
iiNOTICEThe information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MIT
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CHAPTER 3CONFERENCE APP
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Conference App17IntroductionThis chapter provides the following information on the Conference App:• “Making a Conference Call” on page 18• “Making a C
UC360 Administration and User Guide18Making a Conference Call The version of the UC360 that you have determines the type of conference call you can ma
Conference App19Making a Consultation CallIn addition to a conference call, the UC360 supports a separate independent call with one remote party. This
UC360 Administration and User Guide20Saucer IconYou make a consultation call by pressing the Saucer icon. It is the icon in the lower left of the Conf
Conference App21Answering an Incoming CallWhen a call comes into the UC360, you will hear ringing and see six blue LEDs light up in the light ring in
UC360 Administration and User Guide22About Incoming Calls• The background darkens to draw attention to the incoming call in the foreground. You can st
Conference App23Placing a Conference Call on HoldHold allows you to put individual participants on hold in a conference.While participants are on hold
Table of ContentsiiiChapter 1: IntroductionIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UC360 Administration and User Guide24Placing a Consultation Call on HoldTo put a consultation caller on hold:• Tap Hold on the call fly-out barWhen
Conference App25Switching Between CallsYou can switch between your conference call and a consultation call.To switch between the conference call and a
UC360 Administration and User Guide26Ending a Conference CallTo end the entire conference call:• Press End Conference on the toolbar• Press Yes when
Conference App27Cleaning Up after a Conference CallUse the Clean-up feature to remove any traces of activities performed during the conference call. T
UC360 Administration and User Guide28Additional Information You May Need to KnowThe following sections provide additional information on various featu
Conference App29Conference Call AvatarOnce a number is dialed, the conference party avatar enter the dialing state as illustrated below.• The animated
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CHAPTER 4CONTACTS APP
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Contacts App33About ContactsContacts lets you easily access and search contacts in the corporate directory. The Contacts app automatically displays wh
UC360 Administration and User GuideivPlacing a Consultation Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UC360 Administration and User Guide34Calling a ContactOnce you tap a contact name, the following screen pops up. Task ActionCall the contact Tap the n
Contacts App35Searching for a ContactYou can search first and last names in your Contacts. • Tap the search field.• Enter search criteria using the on
UC360 Administration and User Guide36Using the Dial PadYou can use the dial pad to call a number.•Tap The following screen is displayed.Task Action
CHAPTER 5DESKTOP APPS
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Desktop Apps39About Displaying and Sharing PresentationsYou can display and share presentations using several methods:• Remote RDP — log onto your des
UC360 Administration and User Guide40Sharing PresentationsIn a conference call, you can share a presentation in the room on the HDMI monitor and with
Desktop Apps41The Launch App Shared Mode screen is displayed.You have the option of “Using Remote RDP” on page 42 or “Using SmartOffice” on page 45. S
UC360 Administration and User Guide42Using Remote RDPRDP stands for Remote Desktop Protocol. It is a proprietary protocol developed by Microsoft®, tha
Desktop Apps43Launching Your RDP SessionWhen you tap the RDP icon on the Launch screen, the following screen is displayed:• Enter the hostname or IP A
Table of ContentsvChapter 6: UC360 ConfigurationIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UC360 Administration and User Guide44Pre-Saved Remote ComputerTo make remote desktop access easier to use, you can save your computer’s IP address/hos
Desktop Apps45Using SmartOfficePicsel® SmartOffice™ suite provides access to MS Office applications, including PDF and Microsoft 97-2010 Word, Excel
UC360 Administration and User Guide46Once you select SmartOffice, you will see the following splash screenNext, you will see a screen, similar to the
Desktop Apps47Basic Rules on How Presentation Sharing Works• You can share any application. Sharing means displaying the app on the UC360 primary scre
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CHAPTER 6UC360 CONFIGURATION
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UC360 Configuration51IntroductionThis chapter describes the following:• how to launch Settings and configure advanced settings for the UC360 - see “La
UC360 Administration and User Guide52Advanced Settings1. From the Settings menu, press Advanced.The following screen is displayed.2. Enter the passwor
UC360 Configuration53You have the following choices: • Logout•System Settings• Display (see “Screen Saver” on page 73)• Applications• Storage• Languag
UC360 Administration and User GuideviHTTP Server Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UC360 Administration and User Guide54Configure System Settings1. Press Settings 2. Press Advanced3. Press System SettingsYou can set/adjust the follo
UC360 Configuration55SIP SettingsPrerequisites• Before configuring SIP settings, ensure that MCD programming is competed. See “MCD Programming for the
UC360 Administration and User Guide56MediaUnder Media, set the following parameters:• Audio CODEC List — specify the preferred order for audio CODEC u
UC360 Configuration57Network SettingsIf installing the UC360 with a 3300/MCD, it may be easier to use static VLAN and QoS values by manually entering
UC360 Administration and User Guide58LDAP/AD SettingsFor corporate directory access, the UC360 will use LDAP. You can configure the LDAP Server Settin
UC360 Configuration59LDAP Search DirectoryThe LDAP Search directory field can be programmed using LDAP attributes to search for the specific directori
UC360 Administration and User Guide60LDAP Translations PlanThe translation plan appends dialing prefixes to phone numbers that are contained in the LD
UC360 Configuration61LDAP Server UpdatesThis option allows the UC360 to get contacts list updates from Active Directory. You have the following choice
UC360 Administration and User Guide62Dial PlanThe Dial Plan settings feature speed Dial Pad dialing by initiating a call as soon as the entered number
UC360 Configuration63Note: The Dialing Plan does not restrict dialing, but facilitates dialing by eliminating the wait for the inter-digit time-out.
CHAPTER 1INTRODUCTION
UC360 Administration and User Guide64RDP SettingsThe RDP Settings allow you to set a Preset Remote Computer for UC360. This allows the user to press a
UC360 Configuration65HistoryThis History setting allows you to enable or disable the Clear History prompt. If a UC360 is used in an executive office,
UC360 Administration and User Guide66Advanced Settings PasswordYou need to enter a password to access Advanced Settings.1. Press Settings 2. Press Adv
UC360 Configuration67Camera Settings1. Press Settings 2. Press Advanced3. Press System Settings4. Press Camera SettingsThe Network camera has the foll
UC360 Administration and User Guide68Country VariantThe Country Variant option allows you to select a specific country or region in order to enable th
UC360 Configuration69Backup Import/ExportTo use the Backup Import/Export setting: 1. Press Settings 2. Press Advanced3. Press System Settings4. Press
UC360 Administration and User Guide70Upgrade System Software1. Press Settings 2. Press Advanced3. Press System Settings4. Select Upgrade system S/WYou
UC360 Configuration71Debug Settings1. Press System Settings2. Press Debug Settings3. Select Turn on/off debuggingA screen is displayed with several op
UC360 Administration and User Guide72Factory Reset1. Press System Settings2. Select Factory ResetYou will be able to cancel out of the window or confi
UC360 Configuration73Screen Saver To access the Screen Saver settings:1. Press Settings, then press Advanced 2. Press DisplayYou can configure the Scr
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UC360 Administration and User Guide74Language SupportTo access the Language Support settings:1. Press Settings, then press Advanced 2. Press Language
UC360 Configuration75MCD Programming for the UC360This section describes the MCD settings for the UC360.Refer to the MCD System Administration Tool On
UC360 Administration and User Guide76User and Device Configuration1. Configure the UC360 as an Endpoint on the MCD under the Profile tab.2. Fill in th
UC360 Configuration77SIP Service Selection1. Select the Service Details tab under User and Device Configuration.2. For the SIP Device Capabilities inp
UC360 Administration and User Guide78Access and Authentication1. Select the Access and Authentication tab under User and Device Configuration.2. Enter
UC360 Configuration79Multiline SupportIn order to support the multi-line conference, you need to program the multi-call feature in the MCD.1. Select t
UC360 Administration and User Guide80SIP Device CapabilitiesYou can find this form from View Alphabetically -> SIP Device Capabilities. 1. Select t
UC360 Configuration81SDP Options1. Select the SDP Options tab under SIP Device Capabilities.2. Enable the following settings:- Allow Device to User Mu
UC360 Administration and User Guide82Signaling and Header Manipulation1. Select the Signaling and Header Manipulation tab under SIP Device Capabilitie
UC360 Configuration83Distinctive Ring TonesFor the Distinctive Ring Tones, the settings should be the following:TimersFor the Timers, the settings sho
Introduction3IntroductionMitel's UC360™ Collaboration Point is an all-in-one multimedia collaboration appliance that provides multi-party audio a
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APPENDIX AEXTERNAL KEYBOARD - SUPPORTED KEYS
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External Keyboard - supported keys87External Keyboard - Supported KeysThe external keyboard is an alternative for built-in soft keyboard. When the ext
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APPENDIX BUSING PISCEL SMARTOFFICE
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using piscel smartoffice91Using Piscel SmartOfficeSmartOffice supports the following applications: • File Browser • PDF Viewer• Word Viewer/Editor• Ex
UC360 Administration and User Guide92Double tap a word to select it.The on-screen popup bar can be used to modify properties of the selected text, suc
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