Mitel M I T E L 8620 Bedienungsanleitung

MITEL8620/8622IP Phone User Guide

ContentsMitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page viiContentsGetting Started 1Welcome . . . . . . . . . . . . . . . . . . .

ContentsPage viii Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Answering and Placing Calls 17Answering Calls. . . . . . . . . . . .

ContentsMitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page ixUsing Personal Call Routing. . . . . . . . . . . . . . . . . . . . . .

ContentsPage x Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Hunt Groups 47UCD and ACD Hunt Groups . . . . . . . . . . . . . . . . .

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 1Getting StartedGetting StartedWelcomeThe instructions in this guide are for usin

Getting StartedPage 2 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009About Your PhoneYour phone is equipped with a two-line display, a

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 3Getting StartedFeature DescriptionsThe following sections describe default confi

Getting StartedPage 4 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Message Indicator LampThe Message Indicator lamp flashes or stays

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 5Getting StartedFeature ButtonsFeature buttons provide quick access to commonly u

Getting StartedPage 6 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Phone ConnectorsThe 8620/8622 IP Phone has dedicated ports locate

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 7Getting StartedPhone SignalsThe phone has several audio and visual signals to in

Getting StartedPage 8 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Headset InstructionsWhen using a headset, press (Speaker) to co

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 9Personalizing Your PhonePersonalizing Your PhoneThis chapter describes features

Personalizing Your PhonePage 10 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Adjusting the Display ContrastYou can adjust the displa

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 11Personalizing Your PhoneUsing Programmable ButtonsFor quick access, you can ass

Personalizing Your PhonePage 12 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Default Access CodesThe following are default system ac

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 13Personalizing Your PhoneAnswer Ringing Call 17 351Automatic IC Call Access – On

Personalizing Your PhonePage 14 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Page 45 7Page Receive – On and Off 45 325Personal Call

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 15Personalizing Your PhoneViewing Button AssignmentsYou can view programmable but

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 20098620/8622 IP Phone Quick Reference GuideThis guide provides information for frequently

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 17Answering and Placing CallsAnswering and Placing CallsThe following instruc

Answering and Placing CallsPage 18 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Redirecting CallsYou can redirect incoming calls to

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 19Answering and Placing CallsRequesting a Callback (Queuing the Phone)When yo

Answering and Placing CallsPage 20 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Placing External CallsThe following sections describ

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 21Answering and Placing CallsUsing Speed DialYou can use speed dial to quickl

Answering and Placing CallsPage 22 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Using the Dialpad Buttons to Enter CharactersYou can

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 23Answering and Placing CallsDialing Station Speed-Dial NumbersTo dial a Stat

Answering and Placing CallsPage 24 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Using the DirectoryYou can use the Directory to find

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 25Answering and Placing CallsTo search for a directory name or feature:1. Dia

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Answering CallsLift the handset, or press (Speaker) to answer a call while using a he

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 27Call FeaturesCall FeaturesThe following sections describe call-related features

Call FeaturesPage 28 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Placing Calls On HoldYou can place calls on either Individual Hold

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 29Call FeaturesTransferring CallsYou can transfer calls to other extensions or ex

Call FeaturesPage 30 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Viewing Your System InformationIf you are on a call, you can tempo

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 31Call FeaturesForwarding CallsYou can use Manual Call Forwarding or System Forwa

Call FeaturesPage 32 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Using Personal Call RoutingWhen you enable Personal Call Routing o

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 33Call FeaturesWhen you enable Personal Call Routing, your incoming calls are rou

Call FeaturesPage 34 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Placing Conference CallsYou can place a conference call with up to

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 35Call FeaturesEnding a Conference and Placing all Parties on HoldYou can end a c

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page iNoticeThis guide is released by Mitel Networks Corporation and provides informat

Call FeaturesPage 36 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Using Call LogsCall Logs are records of your most recent missed, r

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 37Call FeaturesRemote ProgrammingYou can use Remote Programming to access the Do-

Call FeaturesPage 38 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Using Remote Programming to Change DND Settings See “Using Do-Not-

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 39Call FeaturesUsing Remote Programming for Personal Call RoutingSee “Using Perso

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 41MessagesMessagesThe following sections describe how to use system messaging fea

MessagesPage 42 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Viewing and Responding to MessagesWhen you have new messages, the MSG b

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 43MessagesUsing Do-Not-DisturbYou can use Do-Not-Disturb (DND) to stop calls and

MessagesPage 44 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Using Reminder MessagesYou can use Reminder messages to alert you at a

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 45MessagesPaging Other System UsersYou can place page announcements through phone

Page ii Mitel® Model 8620/8622 User Guide – Issue 13, September 2009Important Safety Instructions and PrecautionsRemember the following safety guideli

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 47Hunt GroupsHunt GroupsThis chapter describes what Hunt Groups are and how to us

Hunt GroupsPage 48 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Logging out of ACD Hunt GroupsYou can log out of all ACD hunt groups

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 49Hunt GroupsDiverting Hunt Group CallsYou can temporarily divert hunt group call

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 51TroubleshootingTroubleshootingThe following sections can help you solve problem

TroubleshootingPage 52 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009Troubleshooting TipsThe following table includes troubleshooting

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 53TroubleshootingWhen I try to use the Personal Call Routing – Handoff feature (3

IndexMitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 55AAbbreviations 3About Your Phone 2Account Codes, using 25ACD Hunt Group

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page iiiPower RequirementsThe phone requires any one of the following power supplies:

IndexPage 56 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009DDefaultaccess codes 12feature codes 12programmable buttonsresetting to

IndexMitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page 57MManual Call Forwarding 31Members, hunt group 47Message Indicator Lamp

IndexPage 58 Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009SSecondary Extension Buttons, using 36Settings, returning to default 15S

Part No. 550.8119Issue 13, September 2009661/922:

Page iv Mitel® Model 8620/8622 User Guide – Issue 13, September 2009Phone UsageThis equipment is not for connection to the telephone network or public

Mitel® 8620/8622 IP Phone User Guide – Issue 13, September 2009 Page vNotice to Canadian CustomersThe Class B digital apparatus complies with Canadian