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Inhaltsverzeichnis

Seite 1 - GENERAL INFORMATION GUIDE

GENERAL INFORMATION GUIDELIGHTWARE 32, Release 1.0

Seite 2

SX-2000 General Information Guide6Revision A 50003097The Application Gateway consists of a computer equipped with system link hardware plus run-time s

Seite 3

SX-2000 General Information Guide96 Revision A 50003097MSA-A-46 ACD 2000 Skill-Based RoutingMSB-A-07MSA-A-47 TAPI SupportMSA-A-48 ACD 2000 Extended Ag

Seite 4

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 9754000280 Feature Level 1 Includes:• Networked Group Page• Hold on Hold•

Seite 5 - Product Overview

SX-2000 General Information Guide98 Revision A 50003097MITEL Software Bundles (MSBs)MITEL Software Bundles (MSBs) are groups of MSAs that are suited t

Seite 7 - Lines and Trunks

®,™ Trademark of Corporation© Copyright 2003, CorporationAll rights reservedMitel NetworksMitel Networks

Seite 8

Supporting Applications50003097 Revision A7and memory and acts as a self-sufficient processing node, networked with the 3800 Ericsson Wireless Assista

Seite 9 - Supporting Applications

SX-2000 General Information Guide8Revision A 50003097Mitel Networks 3800 IP Trunking Gateway MSDN IP trunking functionality is available on an SX-2000

Seite 10

Supporting Applications50003097 Revision A9ConfigurationConfiguration of the Mitel Networks 3800 IP GW is completed using the Network Configuration to

Seite 11

SX-2000 General Information Guide10 Revision A 50003097R2 SupportAn R2 card allows the SX-2000 system to access the R2 National Public Switched Teleph

Seite 12 - Programming

Supporting Applications50003097 Revision A 11Register SignalingIn the R2 protocol, register signaling is used during the call setup process to exchang

Seite 13 - Configuration

SX-2000 General Information Guide12 Revision A 50003097• Schedule automatic upgrades, database saves, and database restores• Monitor alarm status mess

Seite 14 - Line Signaling

50003097 Revision A 13ConfigurationThe SX-2000 LIGHT system consists of a non-redundant or redundant main control cabinet and associated peripheral ca

Seite 15 - OPS Manager

SX-2000 General Information Guide14 Revision A 50003097The redundant control node consists of the following components:• Control Cards: The control no

Seite 16 - XpressOffice™ 5232i

Configuration50003097 Revision A 15two installed below. These standoffs extend beyond the fiber cable connectors to protect them from damage.• Redun

Seite 17

NOTICEThe information contained in this document is believed to be accurate in all respects but isnot warranted by Mitel Networks Corporation (MITEL®)

Seite 18

SX-2000 General Information Guide16 Revision A 50003097• Control Panel: The control panel, located on the front panel below the hard disk, provides s

Seite 19

Configuration50003097 Revision A 17SX-2000 MICRO LIGHT SystemThe SX-2000 MICRO LIGHT system is a non-redundant configuration that can support up to fo

Seite 20

SX-2000 General Information Guide18 Revision A 50003097• Fiber Interface Modules (FIMs): The SX-2000 MICRO LIGHT cabinet holds up to four Fiber Inter

Seite 21 - SX-2000 MICRO LIGHT System

Configuration50003097 Revision A 19- A 3 inch wide x 4 inch high (7.6 cm x 10.2 cm) metal box projecting from the middle of the panel. The box holds u

Seite 22

SX-2000 General Information Guide20 Revision A 50003097• Power Converter (AC): The AC power converter converts AC input power to the voltages require

Seite 23 - Peripheral Cabinets

Configuration50003097 Revision A 21- A 3-conductor female plug is recessed in the rear panel behind a small cover plate (AC systems only). The plug c

Seite 24

SX-2000 General Information Guide22 Revision A 50003097• Interruption of the system AC power • Failure of the peripheral switch controller (zone)•

Seite 25 - System Fail Transfer

Configuration50003097 Revision A 23Peripheral CardsPeripheral Interface cards join telephone trunks and peripheral devices (such as SUPERSET telephone

Seite 26 - @Vbat=-56 V 3.71 4.45

SX-2000 General Information Guide24 Revision A 50003097Trunk CardsTrunk cards include• LS/GS trunk card• E&M trunk card• DID Loop Tie trunk card

Seite 27 - Line Cards

Configuration50003097 Revision A 25Digital Service Unit (DSU) CabinetA DSU cabinet holds up to four DSU cards and two FIMs. The DSU cards provide digi

Seite 28 - Trunk Cards

Table of Contents50003097 Revision A iiiProduct Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 29

SX-2000 General Information Guide26 Revision A 50003097• DSU Backplane: The backplane holds up to four DSU cards, two fiber interface modules, two pe

Seite 30

50003097 Revision A 27PeripheralsThe system connects to any of the following peripheral devices:Telephones• SUPERSET 4001 single-line telephone• SUPER

Seite 31 - Peripherals

SX-2000 General Information Guide28 Revision A 50003097SUPERSET 4000 Series TelephonesThe following are the SUPERSET 4000 series telephones:• SUPERSET

Seite 32

Peripherals50003097 Revision A 29SUPERSET 4001 TelephoneThe SUPERSET 4001 telephone is a single-line, digital telephone that gives users basic access

Seite 33 - SUPERSET 4001 Telephone

SX-2000 General Information Guide30 Revision A 50003097SUPERSET 4015 TelephoneThe SUPERSET 4015 telephone is a multiline, digital telephone with• Twen

Seite 34 - SUPERSET 4015 Telephone

Peripherals50003097 Revision A 31SUPERSET 4025 TelephoneThe SUPERSET 4025 telephone is a multiline, digital telephone with • Twenty-character alpha-nu

Seite 35 - SUPERSET 4025 Telephone

SX-2000 General Information Guide32 Revision A 50003097SUPERSET 4125 TelephoneThe SUPERSET 4125 telephone is a multiline, digital telephone with • Twe

Seite 36 - SUPERSET 4125 Telephone

Peripherals50003097 Revision A 33SUPERSET 4150 TelephoneThe SUPERSET 4150 telephone is a multiline, digital telephone with • Forty-character alpha-num

Seite 37 - SUPERSET 4150 Telephone

SX-2000 General Information Guide34 Revision A 50003097SUPERSET 400 Series TelephonesThe SUPERSET 400 series telephones includes the SUPERSET 410 mult

Seite 38 - SUPERSET 410 Telephone

Peripherals50003097 Revision A 35SUPERSET Interface Module 2The SUPERSET Interface Module 2 (SIM2) is an Analog Interface Module (AIM) which provides

Seite 39 - SUPERSET Interface Module 2

SX-2000 General Information Guideiv Revision A 50003097Console DSS/BLF Interface Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 40 - Programmable Key Module 12

SX-2000 General Information Guide36 Revision A 50003097Programmable Key ModulesProgrammable Key Module 12The Programmable Key Module 12 (PKM12) is a d

Seite 41 - Programmable Key Module 48

Peripherals50003097 Revision A 37Programmable Key Module 48The Programmable Key Module 48 (PKM48) provides 48 additional feature keys for SUPERSET 402

Seite 42 - Digital Line Monitor

SX-2000 General Information Guide38 Revision A 50003097Digital Line MonitorSingle-line Digital Line Monitor The Single-line Digital Line Monitor (DLM)

Seite 43 - Attendant Consoles

Peripherals50003097 Revision A 39Attendant ConsolesSUPERCONSOLE 1000 Attendant ConsoleThe SUPERCONSOLE 1000 attendant console is used to perform call

Seite 44

SX-2000 General Information Guide40 Revision A 50003097SUPERSET 700 Attendant ConsoleThe SUPERSET 700 attendant console is used to perform call handli

Seite 45

Peripherals50003097 Revision A 41SUPERSET 7000 Attendant ConsoleThe SUPERSET 7000 attendant console consists of TALK TO card, SUPERSET 400 series hand

Seite 46 - 2 Revision A 5000309

SX-2000 General Information Guide42 Revision A 50003097

Seite 47

Peripherals50003097 Revision A 43SUPERCONSOLE 2000 Attendant ConsoleThe SUPERCONSOLE 2000 (SC2000) is an attendant console and administration applicat

Seite 48

SX-2000 General Information Guide44 Revision A 50003097SUPERCONSOLE 2000 Attendant Console

Seite 49

Peripherals50003097 Revision A 45Console DSS/BLF Interface UnitThe Console Direct Station Select/Busy Lamp Field (DSS/BLF) Interface Unit allows the a

Seite 50 - DATASET 2103

50003097 Revision A1Product OverviewThe Mitel Networks™ SX-2000® LIGHT system is an advanced, fiber-distributed telephone system that is designed for

Seite 51 - DATASET 2203

SX-2000 General Information Guide46 Revision A 50003097DatasetsDatasets provide data communication facilities for terminals, computer ports, and other

Seite 52

Peripherals50003097 Revision A 47DATASET 2203The stand-alone DATASET 2203 is a synchronous dataset which provides transparent synchronous communicatio

Seite 53 - Features

SX-2000 General Information Guide48 Revision A 50003097DNIC Music On Hold/Pager Unit (DMP)The DNIC Music On Hold/Pager (DMP) unit interfaces a port on

Seite 54

50003097 Revision A 49FeaturesStandard FeaturesThe following table lists the standard features available on the SX-2000 system.Standard Features Featu

Seite 55

SX-2000 General Information Guide50 Revision A 50003097Attendant Call Selection Attendant Call Selection lets you choose which group of incoming calls

Seite 56

Features50003097 Revision A 51Attendant Recall Attendant Recall automatically alerts the attendant when a trunk call has been extended to an idle stat

Seite 57

SX-2000 General Information Guide52 Revision A 50003097Call Announce Call Announce lets you make an announcement to a busy party. The busy party autom

Seite 58

Features50003097 Revision A 53Call Waiting - Swap Automatic Call Waiting - Swap Automatic lets you use the switch hook to alternate between two calls

Seite 59

SX-2000 General Information Guide54 Revision A 50003097Dialing - Conflicting Numbers The system can differentiate between conflicting numbers such as

Seite 60

Features50003097 Revision A 55Flash - Trunk Trunk Flash lets you single or double flash a trunk in order to access Centrex™ features.Flexible Answer P

Seite 61

SX-2000 General Information Guide2Revision A 50003097• Circuit Switch: Based on messages received from the main control, the switching matrix establi

Seite 62

SX-2000 General Information Guide56 Revision A 50003097Line Appearance Ring Types Each line appearances can be programmed to ring in a different manne

Seite 63

Features50003097 Revision A 57Non-DID Extension Non-DID Extension allows the system to support sets that are not directly accessible to DID trunks. Th

Seite 64

SX-2000 General Information Guide58 Revision A 50003097Reminder Reminder lets you program your set to ring and provide a message at a specified time w

Seite 65 - Optional Features

Features50003097 Revision A 59System Access Authorization Administrative access to the SX-2000 system is controlled by passwords. Different passwords

Seite 66

SX-2000 General Information Guide60 Revision A 50003097Trunk Group Hunting Trunk Group Hunting lets you search for trunk groups in either a terminal o

Seite 67

Features50003097 Revision A 61Optional FeaturesThe following table lists the optional features available on the SX-2000 system.Optional Features Featu

Seite 68

SX-2000 General Information Guide62 Revision A 50003097Autovon Allows the connection of the SX-2000 system with Autovon networks (defense switched net

Seite 69

Features50003097 Revision A 63Feature Level Optioning Selected features are grouped together under purchasable levels (they cannot be purchased separa

Seite 70 - 6 Revision A 5000309

SX-2000 General Information Guide64 Revision A 50003097MNMS Configuration Management ISupports telephone directory management within the OPS Manager,

Seite 71 - Security

Features50003097 Revision A 65MSDN Release Link Trunks Permits the attendant to reroute calls between systems without consuming additional trunk resou

Seite 72 - Mitel Options Password

Product Overview50003097 Revision A3• The peripheral switch controller sends a message to main control when the destination set answers the call.• T

Seite 73 - Maintenance

SX-2000 General Information Guide66 Revision A 50003097

Seite 74 - Diagnostics

50003097 Revision A 67SecurityToll ControlComprehensive toll control is an integral part of the Advanced Automatic Route Selection feature package. It

Seite 75 - Controls and Indicators

SX-2000 General Information Guide68 Revision A 50003097• Maint1• Supervisor• Attendant.These levels provide a means of differentiating the capabilitie

Seite 76 - Circuit Card Indicators

50003097 Revision A 69MaintenanceReliabilityAll specifications in this section assume that the SX-2000 system is operating within its specified enviro

Seite 77 - Specifications

SX-2000 General Information Guide70 Revision A 50003097Hardware• Hardware units are easily removed and replaced.Note: Defective items should be repai

Seite 78

Maintenance50003097 Revision A 71AlarmsAn alarm is an event that takes place when an anomaly is detected and corrective action is required. Alarm Clas

Seite 79 - Dimensions and Weights

SX-2000 General Information Guide72 Revision A 50003097Circuit Card IndicatorsAll Printed Circuit Board (PCB) cards in the system have a series of LED

Seite 80

50003097 Revision A 73SpecificationsEnvironmentSystemStorage EnvironmentCondition SpecificationTemperature -40º to 150ºF (-40º to 66ºC)Humidity 5-95%

Seite 81

SX-2000 General Information Guide74 Revision A 50003097PeripheralsConducted Emissions The system meets Class A limits as outlined in FCC Rules, Part 1

Seite 82 - Traffic and Performance

Specifications50003097 Revision A 75Dimensions and WeightsSUPERCONSOLE 1000Temperature HumidityOperating Environment 32° to 86°F(0° to 30°C)20% to 80%

Seite 83 - Tone Plan Support

SX-2000 General Information Guide4Revision A 50003097• CEPT Links: The system supports MSDN/DPNSS, DASS II (UK only), and Italian CAS (Italy only) pr

Seite 84 - 0 Revision A 5000309

SX-2000 General Information Guide76 Revision A 50003097PowerCabinet Type Power SourceMaximum AC Power Input WattsNA UKRedundant Control 120 Vac 230.12

Seite 85

Specifications50003097 Revision A 77SUPERSET 700 and SUPERCONSOLE 2000 Reserve Power UnitsWhen battery backup for the system is provided, reserve powe

Seite 86 - Hardware Dimensions

SX-2000 General Information Guide78 Revision A 50003097Traffic and PerformanceAttendant Console RequirementsCriteria ResultBusy Hour Call Completions

Seite 87 - Feature Dimensions

Specifications50003097 Revision A 79SUPERSET 7000 Attendant Console PerformanceFor optimum performance of the SUPERSET 7000 attendant console, observe

Seite 88

SX-2000 General Information Guide80 Revision A 50003097

Seite 89 - Other Parameters

50003097 Revision A 81Capacity Levels, Software Configurations, and DimensionsThe dimensions and feature allocations determine the “size” of the syste

Seite 90 - Assignment

SX-2000 General Information Guide82 Revision A 50003097Hardware DimensionsHardware DimensionsParameter NameMFRD Level14 16 18 20 21 22 23 24 26 40 42

Seite 91

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 83Feature DimensionsFeature Dimensions Feature NameMFRD Level 14 16 18 2

Seite 92

SX-2000 General Information Guide84 Revision A 50003097Route Lists 128 128 128 128 128 128 128 128 128 128 128 128Speed Call Digit String (avg. 12 dig

Seite 93

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 85Other ParametersThe parameters described below are also features that ar

Seite 94

50003097 Revision A5Supporting ApplicationsNetworking ExampleApplications GatewayMitel’s Application Gateway and Application Server are Intel® Pentium

Seite 95 - Application Capacity Levels

SX-2000 General Information Guide86 Revision A 50003097Intercept Numbers - Intercept numbers (maximum of 32) are used to control what happens to a cal

Seite 96

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 87Hardware Dimensions (no longer sold)Parameter NameMFRD Level1 2 3 7 12 2

Seite 97

SX-2000 General Information Guide88 Revision A 50003097Feature Dimensions (no longer sold) Parameter NameMFRD Level1 2 3 7 12 25 27Attendant Console G

Seite 98

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 89Speed Call Digit String (avg. 12 digits) 420 900 1000 2500 2500 3500 250

Seite 99

SX-2000 General Information Guide90 Revision A 50003097MSDN/DPNSS Network Resource Dimensions (MNRDs)MSDN/DPNSS Network Resource Dimensions (MNRDs) Pr

Seite 100

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 91MITEL Traffic Capacity Levels (MTCLs)Application Capacity LevelsThe Appl

Seite 101

SX-2000 General Information Guide92 Revision A 50003097MHCL: MITEL HCI Capacity LevelMTSP: MITEL TAPI Service ProviderMACL: MITEL ACD Agent Capacity L

Seite 102 - MITEL Core Packages (MCPs)

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 93MAIACL: MITEL Agent ID Appearance Capacity LevelMLCL: MITEL Maximum Line

Seite 103

SX-2000 General Information Guide94 Revision A 50003097MITEL Software Applications (Optional Features)MITEL Software Applications (MSAs) are optional

Seite 104 - Mitel Networks

Capacity Levels, Software Configurations, and Dimensions50003097 Revision A 95MSA-A-24 DASS II Voice I EMEAAP onlyMSA-A-25 HCI/CTI Basic Telephony Con

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