Mitel 5235 IP Phone Betriebsanweisung

USER GUIDEM I T E LM I T E LIP Phone5235

-8- TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, espe

-9- FOR USERS ON RESILIENT 3300 ICP SYSTEMS If during a call, you hear a beep repeated every 20 seconds it means that your phone is switching to a sec

USING THE TOUCH SCREENS The Overview Touch Screen on the 5235 IP Phone provides access to all the telephone features offered by the phone. A set of si

To open or close any of these shutters: 1. Press the shutter button ( ) or shutter label using your finger or the stylus. 2. Press the shutter name

• Phone Display: Displays information about the received call. This information is provided by the 3300 ICP. • Personal Softkeys: Keys that allow y

Using the People shutter The People shutter provides a single location for you to add, delete, and edit contact names and numbers. You can also dial a

Using the Messages shutter The Messages shutter allows you to access your voice mail messages. You launch the Messages shutter by: • Pressing the shu

You can use the Messages shutter to browse through your messages. Messages are displayed in the order of newest message first. The Messages shutt

The Messages Details shutter provides the following elements: • Dial: Use to dial the caller. • Save: Saves the message. • Delete: Deletes the mes

Using the History shutter The History shutter provides a detailed record of your incoming and outgoing calls, including calls made, received and misse

3300 ICP - 7.0

The History shutter provides the following elements: • Scroll Buttons ( ): Use to navigate through call log list. • Shutter tabs: Filters your ca

Using the Settings shutter The Settings shutter provides a single location to access all your phone settings. It displays your current communications

-20- Items in the Setting list include: • User Information: Use to specify the name and phone number displayed on your 5235 IP Phone. • My Phone Set

• Clean Mode: Freezes the screen so you can clean it without inputing any commands. • Languages: Allows you to select the language in which phone pr

The Applications shutter provides the following elements: • Scroll Buttons ( ): used to navigate through application list. The applications open w

Using the on-screen keyboard In many of the Touch Screens, you are required to enter either text or numbers. To enter this information, simply press t

-24- Cleaning your Touch Screen To freeze the 5235 IP Phone Touch Screens so you can clean the screen you can either use the Settings shutter. To free

CUSTOMIZING YOUR 5235 IP PHONE Use the Settings shutter to customize your 5235 IP Phone. Specify Display Brightness and Contrast You can adjust the br

Specify User Information To specify the phone number displayed on your 5235 IP Phone: 1. Open the Settings shutter. 2. Press the scroll buttons (

Program Key Layout on Your 5235 IP Phone Each 5235 IP Phone has six softkeys and 24 Programmable Keys grouped in a set of tabs. You can display these

-1- Contents Contents... 1 ABOUT THE 5235 IP Phone...

Specify Audio Feedback Options All the actions you perform in the shutters result in an audible beep. The beep volume in the 5235 IP Phone is related

Calibrate Screen Display Your 5235 IP Phone screen display is calibrated before the phone is shipped. However, if you notice that your phone is not pe

Select Dialing Preferences You can specify dialing preferences for both internal and external numbers. For example, you can specify that all external

To specify preferences for external numbers: 1. Open Settings shutter. 2. Press the scroll buttons ( ) until the Dialing Preferences setting is lis

10. Press Save. 11. Press Close. Note: If you do not close this screen before navigating away from it, the next time you open the Settings shutter,

5. Press the check box opposite “Show screen saver image” if you wish the screen saver to be displayed. If you do not press this checkbox, only the s

Enable URL displays on your 5235 IP Phone To enable third-party URLs to display in the Web Browser application: 1. Open the Settings shutter. 2. Pre

-35- PROGRAMING FEATURES ON YOUR KEYS Tips on programming features You can program your 5235 phone personal softkeys and programmable keys to enable f

-36- You can assign the following to a softkey or a programmable Key: • Features: see Program a Feature key • Applications: People, Messages, Histo

-37- Feature Softkey Programmable Override No Yes Single Flash No Yes Double Flash No Yes Meet Me Answer No Yes Message Waiting Indicator No

-2- Adjust Ringer Control...32 Enable a screen saver ...

Program a feature key You use either softkeys or programmable keys to program features using the following procedure. To program a feature key: 1. I

Note: It is not necessary to clear programming from a key before you reprogram it. Program a 5235 IP Phone application You can program a personal soft

Program a hard key To program Superkey, Hold, Transfer/Conference, Cancel, Microphone, Analog Line, Message, Redial and Speaker: 1. Open the Setting

Enable personal softkey programming When you enable personal softkey programming, the default softkeys programmed by the 3300 ICP (when it the 5235 IP

-42- SETTING UP YOUR CONTACT LIST Use the People shutter to set up your contact list. Adding names to your contact list You can add a name to your con

Editing information in your contact list 1. Open the People shutter. 2. Locate the name you wish to edit using one of the following methods: • Use

MAKING AND ANSWERING CALLS You can make a call using one of the following methods: • Press the programmed key associated with the party you want to c

Dial from your messages list To dial a contact from your messages list: 1. Open the Messages shutter. 2. Select a message from the Messages list. 3.

Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial the appropriate feature access code. To Redia

Auto-Answer When the Auto-Answer feature is active, incoming calls ring briefly, and then the phone answers the call in Handsfree mode. You can conti

-3- Swap...49 Call Forward...

CALL HANDLING Hold To place a call on Hold: • Press HOLD. ( ) • Press the key that you have programmed as Hold. The indicator flashes on the line

• To announce the Transfer, wait for an answer, consult, and then hang up or press the Cancel phone key ( ). • To return to the first call before c

Call Forward Call Forward lets you redirect incoming calls to an alternate number when your phone is busy, when you're not answering, or all the

• No Answer Ext: forwards external phone calls redirects your calls after several rings if you don't answer Note: You can select one or more set

-52- Messaging - Callback To leave a Message Waiting Indication on a telephone when you hear busy or ringback tone: 1. Dial the number. 2. If you h

-53- USING CALL HISTORY Refresh your call history list You can browse through your logged calls using the History shutter. If the shutter label indica

3. Press Delete All. 4. In the confirmation display, press Delete. All the calls listed within this tab are deleted. Display call log details 1. Op

USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your calls, usually for accounting purposes. The code ide

-56- ACD If your 5235 IP Set is ACD-enabled, you can log in as an agent. When there is no agent logged onto an ACD-enabled set, LOGGED OUT is displaye

Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extensio

-4- Night Answer ...68 Override (Intrude)...

-58- Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the handset. 2. Press the key that you programm

-59- Change Language Use this feature ONLY if you have already followed the instructions to "Specify Language" and your phone displays a mes

-60- Day/Night The Day/Night feature allows you to enable or disable night services using the Superkey. To enable Day or Night services: 1. Press Sup

Direct Paging Direct Paging allows you to page a called party through the telephone speaker on that person’s phone. To page a user at another extensio

-62- Emergency Calls Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availabi

EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED Note: This procedure is in addition to the methods described above. To make an Emergency Call

2. Press the key you have programmed to Direct Page or dial the appropriate feature access code. 3. Do one of the following: ∗ To page your prime p

Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated

When you log in as a hot desk user, all the data in the History shutter is updated for you. You do not see any call logs for the phone’s registered DN

-67- Make Busy You can use the Make Busy feature to have your phone appear busy to other callers. If callers dial your phone number when Make Busy is

-5- USING THE 5235 IP PHONE WEB BROWSER ... 81 USING THE LINE INTERFACE MODULE ...

-68- Music To turn Music on and off when the phone is idle, do one of the following: • To turn the music on, press the that you programmed to Music •

-69- Phonebook Phonebook lets you locate and telephone a system user based on name, extension number, department and or location. To use Phonebook: 1.

-70- Queue Status To determine Queue Status: 1. Press Superkey. 2. Press Queue Status. Note: If Queue Status is not displayed, press More to displa

-71- 3. Adjust the ringer pitch as follows: • Press Ringer Pitch • Repeatedly press to decrease pitch or to increase pitch. 4. Adjust the Ring

-72- Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or Te

USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNIT The 5235 IP Phone uses the 5310 IP Conference Unit for conferencing. You use the Conference Contr

-74- Place the conference unit in Presentation mode Presentation Mode is used when only one individual is speaking to a group. If another member in th

-75- MESSAGING Set up your mailbox Before you can use voice mail, you must first set up your mailbox. To set up your mailbox: 1. Dial the Hunt Group

-76- Log into your mailbox from your own extension Note: You can only login to your mailbox from one application at the same time. For example, if you

Log into your mailbox from another extension Note: You can only login to your mailbox from one application at a time. For example, if you have logged

ABOUT THE 5235 IP Phone The Mitel 5235 IP Phone is a full-feature enterprise-class telephone that provides voice communication over an IP network. It

-78- • Message type: new, saved, confidential, urgent or recorded • Date, time and duration of message In this window, you can save, play or delete

-79- Dial message sender To dial the phone number of a message sender: 1. Open the Messages shutter. 2. Login to your mailbox. 3. Press on a messag

Add a message sender to contact list To add a sender to your contact list: 1. Open the Messages shutter. 2. Login to your mailbox. 3. Press on a me

-81- USING THE 5235 IP PHONE WEB BROWSER To start the Web Browser: 1. Open the Applications shutter. 2. Press the Web Browser setting. Note: You can

-82- To navigate within the Web Browser: • To leave the browser open but hidden, press . • To move forward through web pages, press . • To move ba

USING THE LINE INTERFACE MODULE The 5235 IP Phone supports the Mitel Line Interface Module. The Line Interface Module allows you to make and receive c

To answer a waiting call on the analog line: Note: If you have subscribed to an analog call waiting service, you may use the hookswitch or press Cance

-85- Making and Answering Calls Using the Failover Mode To make a call using the analog line during an IP connection failure: 1. Lift the handset. Th

TM, ® Trademark of Mitel Networks Corporation. © Copyright 2006, Mitel Networks Corporation. All rights reserved.

-7- 5235 IP Phone Features Feature Function 1 Stylus Used to select options on the shutter screens 2 Ring Indicator Flashes to signal an incoming c