Mitel 5000 Telephone System
Service Number: 0800 088 4444Converse Telecom57 Church Street | Staines | Middlesex | TW18 4XSwww.conversetelecom.co.uk
Phone Keys & Key DescriptionsThe following telephone feature descriptions identify the keys on the key panel of your 8528 phone.HandsetIf you are
Call HandlingMaking a call:Dial 9 or outgoing key then the number and lift the handset (on-hook for speakphone calls). Dial internally: dial the ext
Speed Dialing & Conference CallingTo dial a Station Speed-Dial number:• Dial 382, and then enter the Station Speed-Dial location number (0 to 9)•
Personalising Your TelephoneChanging the Ring ToneYou can select one of nine different ring tones.To change the ring tone:1. With the handset on-hook,
Programmable ButtonsCall 1 Selects an outside line or answers a call.Call 2 Selects an outside line or answers a call.Intercom Answers an intercom (in
VoicemailTo access voicemails from your own handset:Press the flashing MSG key or dial VM number default 2501.Enter your password.To access voicemail
Default Feature CodesAccount Code – Follow Calls 391Account Code – Optional 390ACD Agent – Log In 326ACD Agent – Log In/Out 328ACD Agent – Log Out 32
Default Feature CodesMessage – Leave Station Message 367Message – View Messages 365Microphone Mute – On/Off 314Page 7Page Receive – On/Off 325Personal
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