Mitel 8568 Betriebsanweisung

5000 Communications Platform (CP)MITELAdministrator Phone Guide

ContentsPage vi Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Individual Trunk Programming Options . . . . . . . . . . . . . .

ContentsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page viiReference 47Troubleshooting Tips . . . . . . . . . . . . . . . .

OverviewMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 1OverviewIntroduction . . . . . . . . . . . . . . . . . . . . . . .

OverviewIntroductionPage 2 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009IntroductionThis Mitel® 5000 CP Administrator Phone Gui

OverviewAdditional ReferencesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 3Additional ReferencesRefer to the following re

OverviewMulticultural English ReferencesPage 4 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Multicultural English ReferencesThi

Phone and System AdministrationMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 5Phone and System AdministrationIntroduction

Phone and System AdministrationPage 6 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Alarms. . . . . . . . . . . . . . . . . . .

Phone and System AdministrationIntroductionMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 7IntroductionYou can use the admi

Phone and System AdministrationSingle-Node and Network (Multi-Node) ConfigurationsPage 8 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, Septemb

Phone and System AdministrationSystem Date and TimeMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 9System Date and TimeYou

Phone and System AdministrationSynchronizing Network TimesPage 10 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Synchronizing Ne

Phone and System AdministrationSystem Speed DialMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 11System Speed DialYou can p

Phone and System AdministrationStation (Phone) Programming OptionsPage 12 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Station

Phone and System AdministrationEnabling or Disabling Attendant PhonesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 13Enabl

Phone and System AdministrationProgramming Extension User NamesPage 14 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Programming

Phone and System AdministrationProgramming Phone Toll RestrictionsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 15Programm

Phone and System AdministrationProgramming Phone Toll RestrictionsPage 16 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Table 5.

Phone and System AdministrationProgramming Phone Toll RestrictionsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 17To progr

Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009System and Diagnostics Administrator FeaturesQuick Reference GuideThis guide provi

Phone and System AdministrationProgramming Phone Toll RestrictionsPage 18 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Figure 1

Phone and System AdministrationSystem Programming OptionsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 19System Programmin

Phone and System AdministrationChanging Do-Not-Disturb (DND) MessagesPage 20 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Chang

Phone and System AdministrationChanging Default Reminder MessagesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 21Changing

Phone and System AdministrationChanging Phone Extension NumbersPage 22 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Changing Ph

Phone and System AdministrationSwapping Phone Extension NumbersMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 23Swapping Ph

Phone and System AdministrationSwapping Phone Extension NumbersPage 24 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Figure 2. S

Phone and System AdministrationIndividual Trunk Programming OptionsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 25Individ

Phone and System AdministrationProgramming the Trunk Answer Supervision TypePage 26 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 20

Phone and System AdministrationProgramming Caller IDMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 27Programming Caller ID

Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Setting the System or Network Date and Time1. Dial 9800 (single node) or 9810 (mul

Phone and System AdministrationProgramming the Hybrid Balance OptionPage 28 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Progra

Phone and System AdministrationProgramming DTMF or Dial Pulse SignallingMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 29Pr

Phone and System AdministrationProgramming Trunk Group AssignmentsPage 30 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Programm

Phone and System AdministrationProgramming the Busy Trunk OptionMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 31Programmin

Phone and System AdministrationTrunk Group Programming OptionsPage 32 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Trunk Group

Phone and System AdministrationProgramming Trunk Group Day or Night Ring-inMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 3

Phone and System AdministrationProgramming Trunk Group Toll RestrictionsPage 34 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Pr

Phone and System AdministrationProgramming Trunk Group Trunk ListsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 35Programm

Phone and System AdministrationProgramming Trunk Group Trunk ListsPage 36 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Figure 3

Phone and System AdministrationProgramming Trunk Group Trunk ListsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 37Figure 3

Issue 3.2, September 2009Mitel 5000 Communications Platform (CP)Administrator Phone GuidePart Number580.8001

Phone and System AdministrationAlarmsPage 38 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009AlarmsAlarms are generated on phones

Phone and System AdministrationAlarm DifferencesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 39Alarm DifferencesThe syste

Phone and System AdministrationClearing AlarmsPage 40 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Clearing AlarmsYou can clear

Phone and System AdministrationClearing AlarmsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 41Table 6. Minor System and Vo

Phone and System AdministrationInternal ModemPage 42 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Internal Modem The 5000 CP sy

Phone and System AdministrationNetwork Group DiagnosticsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 43Network Group Diag

Phone and System AdministrationSeizing a DevicePage 44 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Seizing a DeviceFor trouble

Phone and System AdministrationHistory FreezesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 45History FreezesWhen certain

ReferenceMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 47ReferenceTroubleshooting Tips . . . . . . . . . . . . . . . . . .

ReferenceTroubleshooting TipsPage 48 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Troubleshooting TipsThe following sections in

ReferenceProgramming Planning SheetsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 49Programming Planning SheetsThe followi

ReferenceDo-Not-Disturb MessagesPage 50 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Do-Not-Disturb MessagesYou can change the

ReferenceReminder MessagesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 51Reminder MessagesYou can change the default Remi

ReferenceChanging Station Extension NumbersPage 52 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Changing Station Extension Numb

ReferenceIndividual Trunk ProgrammingMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 53Individual Trunk Programming Record t

ReferenceDefault Feature CodesPage 54 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Default Feature CodesEach of the station fea

ReferenceDiagnostics Feature CodesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 55Diagnostics Feature CodesYou must use th

ReferenceDiagnostics Feature CodesPage 56 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Diagnostic – Dump Node Information9936 (

ReferenceDiagnostics Feature CodesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 57Diagnostic – Network Groups9963 (9163)Al

NoticeThis document is released by Mitel Networks Corporation as a guide for administrator phone users. It provides information necessary to properly

ReferenceTrunk Access CodesPage 58 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Trunk Access CodesTable 17 lists trunk access c

ReferencePhone Feature CodesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 59Automatic CO Access On/Off360(Not used on sing

ReferencePhone Feature CodesPage 60 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Directories307(Display phones Only) Allows dis

ReferencePhone Feature CodesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 61Hold – System335Places an outside call on syst

ReferencePhone Feature CodesPage 62 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009Queue Request6Requests (or cancels) an automat

ReferencePhone Feature CodesMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 63Station Monitor321(Hunt Group supervisors only

IndexMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 65AAdministratorfeature codes 54phoneenabling or disabling 12password

IndexPage 66 Mitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009KKatakana characters 7MMajor alarms 39MessagesDND, programming 20R

Part No. 580.8001Issue 3.2, September 2009A691/9112A

ContentsMitel® 5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page vContentsOverview 1Introduction . . . . . . . . . . . . . . . . . .