Mitel 3300 Bedienungsanleitung

HARDWARE USER GUIDE

3300 ICP Hardware User Guide2 Release 3.3

3300 ICP Hardware User Guide92 Release 3.3CEPT LinkThe CEPT digital link complies with the European standards specified by the CCITT (International Co

SpecificationsRelease 3.3 93OperationThe Conference card allows conferences on circuit switch channels. Channel conference is accomplished by generati

3300 ICP Hardware User Guide94 Release 3.3Connecting to MSDN CEPT Links (E1 Mode)Channel mapping is required to connect with CEPT links; the external

SpecificationsRelease 3.3 95BRI Cable Pinout for 6-port Card BRI Cable Pinout for 15-port Card (Pair Pin Color Code BRI Port1 26 W/BL 0T1 BL/W 0R2 27

3300 ICP Hardware User Guide96 Release 3.3Primary Rate Interface (PRI) CardISDN PRI in North America supplies 23 B-channels (bearer channels) plus one

SpecificationsRelease 3.3 97Dual Port T1 PRI (Universal T1) Card Features• 1.544 Mbps primary rate (23B+D) connectivity (2 links)• B8ZS or AMI line co

3300 ICP Hardware User Guide98 Release 3.3Software UpgradesThe PRI card has factory-installed software and a default database for each variant - UK an

SpecificationsRelease 3.3 99The following protocols support Network-side configurations:• 4ESS (Custom) (T1 only)• DMS 100 (Nortel Custom) (T1 only)•

3300 ICP Hardware User Guide100 Release 3.3•Answer• Clear Backward• Clear Forward• BlockingRegister SignalingIn the R2 protocol, register signaling is

SpecificationsRelease 3.3 101 Event Group IIEvent Token DescriptionT2_NATNL_SUBS Marks the caller as a national subscriberT2_NATNL_PRI_SUBS Marks t

Before You BeginRelease 3.3 3Before You BeginPrinting the Hardware User GuideYou can access a printable version of the Hardware User Guide from the Sy

3300 ICP Hardware User Guide102 Release 3.3 Physical SpecificationsEach R2 card has two E1 links. The R2 card occupies one DSU slot. The R2 card can

SpecificationsRelease 3.3 103R2 Card SpecificationsAdministration of R2 Card SoftwareThe IMAT (ISDN Maintenance and Administration Tool) application i

3300 ICP Hardware User Guide104 Release 3.3Telephone Power OptionsTelephone Power SourcesMitel IP Phones are capable of receiving power from a variety

SpecificationsRelease 3.3 105Cisco SwitchesCisco end-span, power/data hubs include the Catalyst 3500, 4000 and 6000. The Cisco WS-PWR-PANEL is a mid-s

3300 ICP Hardware User Guide106 Release 3.3Front Panel10/100BASE-TX Data Input Ports, Lower 24 PortsThe PowerDsine 24PT In-Line Power Unit has 24 10 B

SpecificationsRelease 3.3 107AC Power ReceptacleThe 3300 PowerDsine 24PT In-Line Power Unit automatically adjusts its power setting to any supply volt

3300 ICP Hardware User Guide108 Release 3.3 Ethernet InterfaceInput (Data In): 24 Ports; Ethernet 10/100 Base-TRJ-45 female socketOutput (Data &

Chapter 3Installing

3300 ICP Hardware User Guide110 Release 3.3

InstallingRelease 3.3 111InstallingRequired ComponentsTo complete the system installation, you will need the following items and information:• Suitabl

3300 ICP Hardware User Guide4 Release 3.33300 ICP Release 3.1:• Migration of SX-2000® LIGHT to 3300 ICP• Migration of SX-2000 MICRO LIGHT to 3300 ICP•

3300 ICP Hardware User Guide112 Release 3.3• Adequately lit• Easily accessible.Do not locate the system near• Sprinkler systems, sweating pipes, steam

InstallingRelease 3.3 113• Server is assigned two valid, static IP addresses: one for the RTC and the other for the E2T card for the 250/700 User Cont

3300 ICP Hardware User Guide114 Release 3.3System Installation OverviewTo install your 3300 ICP system:1. Install the 3300 ICP Controller2. Configure

InstallingRelease 3.3 115 flags (f) 0x0 target name (tn) startup scripts (s) other (o) motfcc DHCP Configuration (for scope supporti

3300 ICP Hardware User Guide116 Release 3.3

InstallingRelease 3.3 117 CapacityThe 100-user 3300 ICP will support one of the following maximum configurations:• 100 IP telephones and 48 ONS tel

3300 ICP Hardware User Guide118 Release 3.3IP trunks 200 50ONS Lines* 700 700DNI Channels* 2368 2368Attendant Consoles* 24 16IP Devices 700 100DNI Dev

InstallingRelease 3.3 119MSDN/DPNSS Cluster Elements 30MSDN/DPNSS Remote Directory Numbers 18500Networked ACD - Remote Agent Subgroups 32Page Groups (

3300 ICP Hardware User Guide120 Release 3.3Install the 3300 ControllerTo install the 3300 Controller:1. Install the Hard Drive.2. Install the System I

InstallingRelease 3.3 121100 User ControllerInstall the Hard DriveCAUTION: To prevent ESD damage while handling modules on any unit, always attach the

Before You BeginRelease 3.3 5Safety InstructionsYou can access a printable version of the Safety Instructions from our edocs web site.Note: You must h

3300 ICP Hardware User Guide122 Release 3.3Install the System ID ModuleThe system ID module is shipped with the software. You must install the system

InstallingRelease 3.3 123Install DSP ModulesCAUTION: To prevent ESD damage while handling modules on any unit, always attach the wrist strap from the

3300 ICP Hardware User Guide124 Release 3.3To complete the installation of the Mitel Networks 3300 ICP:1. Connect power to the 3300 Controller. The co

InstallingRelease 3.3 125Set the 3300 Controller IP AddressTo set the 3300 Controller IP address:1. Establish a serial connection from the 3300 Config

3300 ICP Hardware User Guide126 Release 3.38. Press the Reset button on the 3300 Controller.9. Remove the Serial connection. The system will return to

InstallingRelease 3.3 1279. Click Yes to stop any Internet Services. The install shield will then install Oracle followed by Mitel Utilities.10. Close

3300 ICP Hardware User Guide128 Release 3.34. Click Action.5. Click New User.6. Complete the user information and click Create.Assign Domain AccountWi

InstallingRelease 3.3 1296. Click OK.7. Click Yes (from the warning).8. Click OK from the Inheritance Override Window - do not select any nodes.9. Cli

3300 ICP Hardware User Guide130 Release 3.3Install for PRI/Q.SIGTo install and configure the 3300 Universal NSU as a PRI/QSIG variant:1. Install a Dir

InstallingRelease 3.3 1316. Click Have Disk.7. Type c:\Program Files\Mitel\Imat in the Copy manufacturer's files from field and click OK. 8. On t

3300 ICP Hardware User Guide6 Release 3.3

3300 ICP Hardware User Guide132 Release 3.3Create a Dial-up Network ConnectionTypically, you will want to follow this procedure twice to create two Di

InstallingRelease 3.3 133Dial-up Connection for Windows 2000To create a dial-up networking connection for Windows 2000 Professional:1. On the Start me

3300 ICP Hardware User Guide134 Release 3.35. Create a Dial-up Network connection on the PC. Refer to Install the 3300 Universal NSU for details.6. Co

InstallingRelease 3.3 135Setting Up the Maintenance PCTo install, configure, and maintain the 3300 BRI NSU, you must connect it to a maintenance compu

3300 ICP Hardware User Guide136 Release 3.33. Complete telephony cabling.4. Complete programming.5. Connect power to the 3300 Universal ASU. CIM LEDs

InstallingRelease 3.3 137Unpack, Position, and Ground the Peripheral UnitTo unpack, position, and ground the node:CAUTION: Power must not be applied t

3300 ICP Hardware User Guide138 Release 3.3Connect Fiber Cable to the Peripheral UnitThe fiber optic cable connects the FIM in the 3300 Controller to

InstallingRelease 3.3 139Peripheral Unit GroundingCAUTION: Ensure that the grounding meets the requirements specified in the Safety Instructions. Thes

3300 ICP Hardware User Guide140 Release 3.3Power ConverterTo install an AC power converter:WARNING: Danger to personnel and/or equipment damage could

InstallingRelease 3.3 141Install Peripheral Interface CardsTo install the Peripheral Interface cards: CAUTION: To prevent static damage to electrical

Chapter 2Specifications

3300 ICP Hardware User Guide142 Release 3.3Backplane Connector ArrangementsPeripheral Wiring (Backplane)

InstallingRelease 3.3 143Peripheral Interface Cabling TablesUse the tables to cable the Peripheral Unit card connectors to the main distribution frame

3300 ICP Hardware User Guide144 Release 3.333 R/G T E T1 E M8 G/R R M R1 SG SB34 R/BR T T E M T9 BR/R R R M SB R35 R/S T E T T T110 S/R R M R R R136

InstallingRelease 3.3 145Card Connections to Cross-Connect FieldThe following tables show the “pin-out” signals of the interface cards as they appear

3300 ICP Hardware User Guide146 Release 3.3 Card Slot 2261272283294305316327338W/BLBL/WW/OO/WW/GG/WW/BRBR/WW/SS/WR/BLBL/RR/OO/RR/GG/R9T9R10T10R11T11R1

InstallingRelease 3.3 147Card Slot 33493510361137123813391440154116R/BRBR/RR/SS/RBK/BLBL/BKBK/OO/BKBK/GG/BKBK/BRBR/BKBK/SS/BKY/BLBL/Y9T9R10T10R11T11R1

3300 ICP Hardware User Guide148 Release 3.3Card Slot 4421743184419452046214722482349245025Y/O O/YY/GG/YY/BRBR/YY/SS/YV/BLBL/VV/OO/VV/GG/VV/BRBR/V-----

InstallingRelease 3.3 149261272283294305316327338W/BLBL/WW/OO/WW/GG/WW/BRBR/WW/SS/WR/BLBL/RR/OO/RR/GG/R9T9R10T10R11T11R12T12R13T13R14T14R15T15R16T16R5

3300 ICP Hardware User Guide150 Release 3.3Card Slot 5Card Slot 5 Connections To Cross-Connect Field PinColor CodeONS L COPS L CLS/GS TrunkE&M Tr

InstallingRelease 3.3 151Card Slot 6Card Slot 6 Connections To Cross-Connect FieldPinColor CodeONS L COPS L CLS/GS TrunkE&M TrunkDID/LT Trunk DID

3300 ICP Hardware User Guide8 Release 3.3

3300 ICP Hardware User Guide152 Release 3.3Card Slot 7Card Slot 7 Connections To Cross-Connect Field PinColor CodeONS L COPS L CLS/GS TrunkE&M Tr

InstallingRelease 3.3 153Card Slot 8Card Slot 8 Connections To Cross-Connect Field PinColor CodeONS L COPS L CLS/GS TrunkE&M TrunkDID/LT Trunk DI

3300 ICP Hardware User Guide154 Release 3.3Card Slot 9Card Slot 9 Connections To Cross-Connect FieldPinColor CodeONS L COPS L CLS/GS TrunkE&M Tru

InstallingRelease 3.3 155Card Slot 10Card Slot 10 Connections To Cross-Connect FieldPinColor CodeONS L COPS L CLS/GS TrunkE&M TrunkDID/LT Trunk D

3300 ICP Hardware User Guide156 Release 3.3Card Slot 11Card Slot 11 Connections To Cross-Connect Field PinColor CodeONS L COPS L CLS/GS TrunkE&M

InstallingRelease 3.3 157Card Slot 12Card Slot 12 Connections To Cross-Connect FieldPinColor CodeONS L COPS L CLS/GS TrunkE&M TrunkDID/LT Trunk D

3300 ICP Hardware User Guide158 Release 3.3Install the SUPERSET HUBOverview of the SUPERSET Hub InstallationTo install the SUPERSET HUB:1. Install the

InstallingRelease 3.3 159you must align with a slot on the FIM connectors. Lock each connector into position by pushing its metal collar forward and c

3300 ICP Hardware User Guide160 Release 3.3Install the Digital Service UnitOverview of the Digital Service Unit InstallationWARNING: Power must not be

InstallingRelease 3.3 161DSU Card LayoutEach DSU node has one or two FIMs, depending on the number and location of DSU cards installed in the node. Th

SpecificationsRelease 3.3 9SpecificationsTechnical InformationTechnical CharacteristicsSignaling and Supervisory TonesThe standard range of programmed

3300 ICP Hardware User Guide162 Release 3.3connector into position by pushing the metal collar forward and clipping it onto the FIM connector.Install

InstallingRelease 3.3 163DS1 Interface Assembly and CablingIf you install a DS1 Formatter Card, you must also install a DS1 Interface Assembly and con

3300 ICP Hardware User Guide164 Release 3.32. Unpack the CEPT Interface Assembly. Inspect it to ensure that it is not damaged. 3. Set the CEPT Interfa

InstallingRelease 3.3 1655. Open the C:\temp\symbol folder.6. Click setup.exe.7. Follow the instructions in the install wizard.Install 3300 ICP as a S

3300 ICP Hardware User Guide166 Release 3.3Install 3300 ICP as a Stand-alone Voice MailThe 3300 ICP can be used as a voice mail system adjunct to a le

InstallingRelease 3.3 167Rack MountingTo rack mount the 3300 In-Line Power Unit:1. Place the 3300 In-Line Power Unit right side up on a hard flat surf

3300 ICP Hardware User Guide168 Release 3.33. After approximately 2 seconds, all "Power Active" and "Power Not Active" LEDs and th

InstallingRelease 3.3 169data continues to flow via the Category 5, 6 or 6e cabling regardless of the status of the end device.Prior to connecting end

3300 ICP Hardware User Guide170 Release 3.3The 3300 Power Dongle will permit the Mitel IP Phone to receive power from Cisco-powered LAN ports. The don

InstallingRelease 3.3 171CAUTION: Sets released from the factory after Release 3.2 will have the boot capability built into them. They will not have t

3300 ICP Hardware User Guide10 Release 3.3- dial the digit ‘1’ on an ordinary rotary telephone.• Station switchhook flashes of less than the maximum

3300 ICP Hardware User Guide172 Release 3.3

Chapter 4Install Upgrades and FRUs

3300 ICP Hardware User Guide174 Release 3.3

Install Upgrades and FRUsRelease 3.3 175Install Upgrades and FRUsHardwareController Upgrade OptionsThere are several upgrade options for the 3300 ICP

3300 ICP Hardware User Guide176 Release 3.3Before you begin:• Ensure that the upgrade kit is complete.• Check each module to ensure that no damage has

Install Upgrades and FRUsRelease 3.3 177• 2 External FIM connections• 2 ASU connections (CIM ports) for up to 48 ONS portsThe two external FIM connect

3300 ICP Hardware User Guide178 Release 3.3The two external FIM connections are for providing connectivity for up to four NSUs.Note that there are two

Install Upgrades and FRUsRelease 3.3 179The two external FIM connections are for providing connectivity to NSUs.Note that there are two T1/E1 links pe

3300 ICP Hardware User Guide180 Release 3.3Note that there are two T1/E1 links per NSU.To add voice mail ports to a 250 user system (Release 3.0/3.1 c

Install Upgrades and FRUsRelease 3.3 181This provides:• 4 DSP devices (21061/21161) for telecom functions for up to 250 users• 4 DSP devices (21161) f

SpecificationsRelease 3.3 11• CO Trunk Loop - The system operates with CO Trunks up to a maximum of 1600 ohms loop resistance. • CO Trunk Seizure - Th

3300 ICP Hardware User Guide182 Release 3.3• One 300 MHz RTC• One 300 MHz E2T• One 64 Channel Echo Canceller• One Dual FIM• One DSP Module (21061/2116

Install Upgrades and FRUsRelease 3.3 183250 User System - Add 64 Compression Channels250 user system (Release 3.0/3.1 chassis) upgrade to add support

3300 ICP Hardware User Guide184 Release 3.3• 64 Channels of Echo Cancellation• 2 External FIM connections• Four ASU connections (CIM ports)The four ex

Install Upgrades and FRUsRelease 3.3 185250 User System - Add 64 Compression Channels and Voice Mail Ports250 user system (Release 3.0/3.1 chassis) up

3300 ICP Hardware User Guide186 Release 3.3The new Release 3.2 chassis:1. Remove the cover.2. Install the two DSP Modules (Slot 3 and Slot 4).3. Insta

Install Upgrades and FRUsRelease 3.3 187• One DSP Module (21061/21161) for telecom support• One Dual FIM Module• One 64 Channel Echo CancellerThis pro

3300 ICP Hardware User Guide188 Release 3.3250 User to 700 User System - 32 Compression Channels250 user system (Release 3.0/3.1 chassis) upgrade to 7

Install Upgrades and FRUsRelease 3.3 189250 User to 700 User System - 64 Compression Channels250 user system (Release 3.0/3.1 chassis) upgrade to 700

3300 ICP Hardware User Guide190 Release 3.3• 64 channels of compression• 30 Voice Mail Ports• 128 channels of Echo Cancellation• Four External FIM con

Install Upgrades and FRUsRelease 3.3 191• One 300 MHz E2T• One 128 Channel Echo Canceller•Two Dual FIMs• Two DSP Modules (21061/21161) for telecom sup

3300 ICP Hardware User Guide12 Release 3.3ImplementationIn the loss plans, positive values are losses and negative values are gains. The losses are sh

3300 ICP Hardware User Guide192 Release 3.3700 User System - Add 64 Compression Channels700 User System (Release 3.0/3.1 chassis) upgrade to add suppo

Install Upgrades and FRUsRelease 3.3 193• 30 Voice Mail Ports• 128 channels of Echo Cancellation• Four external FIM connections• Four ASU connections

3300 ICP Hardware User Guide194 Release 3.3SX-2000 LIGHT to 3300 ICPTo upgrade SX-2000 LIGHT hardware for 3300 control:• 384 port Peripheral - main co

Install Upgrades and FRUsRelease 3.3 195SX-2000 MICRO LIGHT to 3300 ICPTo upgrade SX-2000 MICRO LIGHT hardware for 3300 control:• Replace the Main Con

3300 ICP Hardware User Guide196 Release 3.3WARNING: This procedure will erase all system settings including Voice Mail messages, so you must back up y

Install Upgrades and FRUsRelease 3.3 197Before you beginThe installer's PC requires the following software and hardware:• Windows NT 4.0 or Windo

3300 ICP Hardware User Guide198 Release 3.3Upgrade Procedure OverviewThe software upgrade procedure consists of the following nine sub-procedures, all

Install Upgrades and FRUsRelease 3.3 1995. Enter the customer’s username and password. You see the main ESM tools menu.6. Click System Administration

3300 ICP Hardware User Guide200 Release 3.3OR- Click Next to accept the location displayed and continue. You see a read-only list of the configuratio

Install Upgrades and FRUsRelease 3.3 20134. Log in to the 3300 ICP ESM using the default username (system) and password (password). You see the 3300 I

SpecificationsRelease 3.3 13AustraliaLoss Plan MatrixBrazilLoss Plan Matrix iONS↑ONS↑iOPS↑OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT↑iONS →11 11 8

3300 ICP Hardware User Guide202 Release 3.3 Performing maintenance checksDo not reset any system components (controller, NSU, ASU, DSU, Peripheral Cab

Install Upgrades and FRUsRelease 3.3 203• Windows 2000 users should clear the browser cache.To transfer database from SX-2000 LIGHT to 3300 ICP:1. Pre

3300 ICP Hardware User Guide204 Release 3.3• Windows 2000 users should clear the browser cache.To transfer database from SX-2000 MICRO LIGHT to 3300 I

Install Upgrades and FRUsRelease 3.3 205• Export the Name, Number and PIN of each user with a Symbol phone to a .csv file using the Telephone Director

3300 ICP Hardware User Guide206 Release 3.315. (Optional - see Note 2) Update the firmware in the Symbol NetVision phone. Refer to the Symbol NVP II M

Install Upgrades and FRUsRelease 3.3 2077. Manually Reboot the 3300 ICP. Check the logs for any data restore failures (see Note below).8. Collect the

3300 ICP Hardware User Guide208 Release 3.3Field Replaceable UnitsController FRUsRemove the CoverWARNING: Before any servicing that requires the case

Install Upgrades and FRUsRelease 3.3 2098. Turn the 3300 Controller right side up.9. Clip on the front face-plate taking care not to damage the protru

3300 ICP Hardware User Guide210 Release 3.3To remove an MMC Module:1. Remove the cover.2. Remove the screws ad lock washers from the module.3. Pull up

Install Upgrades and FRUsRelease 3.3 211System ID Module250 User and 700 User ControllersTo remove and replace the System ID Module in the 250 User an

3300 ICP Hardware User Guide14 Release 3.3FranceLoss Plan Matrix iONS↑ONS↑iOPS↑OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT↑iONS →15 15 12 12 5 5 4 2

3300 ICP Hardware User Guide212 Release 3.3100 User ControllerTo remove and replace the System ID Module in the 100 User Controller:1. Remove the cove

Install Upgrades and FRUsRelease 3.3 213Peripheral Node FRUsPower Down the Peripheral UnitTo power down a Peripheral Unit:1. Remove the front panels.

3300 ICP Hardware User Guide214 Release 3.3Install a Circuit CardTo install a DSU or Peripheral Unit circuit card:CAUTION: Wear an anti-static wrist s

Install Upgrades and FRUsRelease 3.3 215 Install a Power Distribution Unit (PDU)To replace a PDU in a Peripheral Unit:1. Power down the node. 2. Remov

3300 ICP Hardware User Guide216 Release 3.3Install a Cooling FanTo replace a cooling fan in a Peripheral Unit:1. Power down the node.2. Remove the fro

Install Upgrades and FRUsRelease 3.3 217- Remove the cable by sliding it through the cable port at the rear of the cabinet. 6. Pull the FIM out gentl

3300 ICP Hardware User Guide218 Release 3.33. Go to the rear of the cabinet. 4. Disconnect the Ethernet LAN cables from the dual 10Base-T connector as

Install Upgrades and FRUsRelease 3.3 219Basic Rate Interface (BRI)BRI Installation OverviewBefore you install the BRI card, ensure that:• The configur

3300 ICP Hardware User Guide220 Release 3.3 Install a BRI CardTo install the BRI card: 1. Attach the anti-static strap to your wrist. 2. Unpack the BR

Install Upgrades and FRUsRelease 3.3 221 Install a CEPT or DS1 Formatter II CardBefore you begin• Program the Card Assignment with CEPT Formatter or D

SpecificationsRelease 3.3 15Germany ItalyLoss Plan MatrixLoss Plan Matrix iONS↑ONS↑iOPS↑OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT↑iONS→13 13 10 10

3300 ICP Hardware User Guide222 Release 3.3DSU PRI CardPRI Installation OverviewThe following section describes how to install the PRI card and PRI in

Install Upgrades and FRUsRelease 3.3 2232. Install a Direct Connection Device Driver on a computer.3. Create a Dial-up Network connection on your comp

3300 ICP Hardware User Guide224 Release 3.3Install a Fiber Interface Module (FIM)Replace a FIMTo replace a FIM in a DSU:1. Power down the node. 2. Rem

Install Upgrades and FRUsRelease 3.3 2255. Slide the FIM into the bottom slot 1 or slot 6 until it connects with the backplane firmly. Fasten the FIM

3300 ICP Hardware User Guide226 Release 3.3 Install the R2 Card The R2 card is installed in any empty DSU slot. The DSU cabinet supplies the power for

Install Upgrades and FRUsRelease 3.3 227 Field Replaceable UnitsRJ-45 Conncector Pin FunctionsPin Function1 & 2 TX4 & 5 RXHardwarePart Number

3300 ICP Hardware User Guide228 Release 3.350002583 3340 Branch Office Solutions (UK)50002584 3340 Branch Office Solutions (NA)50002813 3300 Analog Se

Install Upgrades and FRUsRelease 3.3 2299400-300-204-NA AC Power Supply9400-300-301-NA Fiber Interface Module (FIM)9400-300-302-NA Quad FIM Carrier940

3300 ICP Hardware User Guide230 Release 3.3 50003348 3300 3.3 Base Software (CD-ROM and Handbook)50003344 3300 3.3 Base Software (CD-ROM)54000291 3300

Chapter 5Programming

3300 ICP Hardware User Guide16 Release 3.3 Latin America NetherlandsLoss Plan MatrixLoss Plan Matrix iONS↑ONS↑iOPS↑OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO

3300 ICP Hardware User Guide232 Release 3.3

ProgrammingRelease 3.3 233ProgrammingOverview of ProgrammingTo program the system:1. Use the 3300 Configuration Tool. Refer to the 3300 Configuration

3300 ICP Hardware User Guide234 Release 3.3To log on to an IMAT computer:1. Launch IMAT from the desktop. IMAT may display a user-name configuration e

Chapter 6Troubleshooting

3300 ICP Hardware User Guide236 Release 3.3

TroubleshootingRelease 3.3 237TroubleshootingHardwareTroubleshoot the 3300 ControllerNote: The visual indications on the FIM, Alarm, CIM, and LAN Ethe

3300 ICP Hardware User Guide238 Release 3.3 10/100 Base TX MDI-X Ethernet LEDsNote: Ethernet Port 2 on the 3300-100 Controller does not currently func

TroubleshootingRelease 3.3 239 ST (status) flashing operational; flashing in 1/2 second intervalsoff not operationalsolid card is booting or not ope

3300 ICP Hardware User Guide240 Release 3.3Troubleshoot the 3300 R2 NSUTo access the 3300 R2 NSU maintenance window:1. Connect the modem or the straig

TroubleshootingRelease 3.3 241Troubleshoot the 3300 BRI NSUOne status LED and fifteen circuit LEDs are mounted on the faceplate. The status LED shows

SpecificationsRelease 3.3 17New ZealandLoss Plan MatrixNorth America iONS↑ONS↑iOPS↑OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT↑iONS→11 11 8 8 3 3 3

3300 ICP Hardware User Guide242 Release 3.3LS Trunk Circuit LEDs There are four LEDs on the front panel of the unit representing the LS trunk circuits

TroubleshootingRelease 3.3 243 TroubleshootingThis section provides a symptom and resolution sequence in order to assist in troubleshooting minor ope

3300 ICP Hardware User Guide244 Release 3.3Symptom Resolution3300 In-Line Power Unit is plugged to main AC inlet, but does not power up.Verify the use

TroubleshootingRelease 3.3 245The end device operates, but there is no data link.Verify that the "Power Active" LED on the 3300 In-Line Powe

3300 ICP Hardware User Guide246 Release 3.3Peripheral UnitTroubleshoot Fiber Interface ModuleThere are two LEDs on each FIM. The top LED indicates the

TroubleshootingRelease 3.3 247Troubleshoot the DID Loop/Tie Trunk Card Troubleshoot the DNI Line Card

3300 ICP Hardware User Guide248 Release 3.3Troubleshoot the DTMF Receiver CardTroubleshoot E&M Trunk CardTrunk Circuit Configuration SN-1 and SN-2

TroubleshootingRelease 3.3 249 Troubleshoot LS/GS Trunk Card

3300 ICP Hardware User Guide250 Release 3.3

TroubleshootingRelease 3.3 251Troubleshoot the ONS Line Card Troubleshoot the ONS CLASS/CLIP Card

3300 ICP Hardware User Guide18 Release 3.3PortugalLoss Plan MatrixSpainLoss Plan Matrix iONS↑ONS↑iOPS↑OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT↑iO

3300 ICP Hardware User Guide252 Release 3.3Troubleshoot the OPS Line Card DSU NodeTroubleshoot Fiber Interface ModuleThere are two LEDs on each FIM. T

TroubleshootingRelease 3.3 253Troubleshoot the BRI Card One status LED and fifteen circuit LEDs are mounted on the faceplate. The status LED shows the

3300 ICP Hardware User Guide254 Release 3.3BRI LEDsTroubleshoot the CEPT/DS1 Formatter CardRefer to PRI Card troubleshooting for a description of LED

TroubleshootingRelease 3.3 255Troubleshoot the PRI Card Faceplate LEDsThree status LEDs and 4 circuit LEDs are mounted on the PRI card faceplate. Each

3300 ICP Hardware User Guide256 Release 3.3Troubleshoot the R2 Card Faceplate LEDsThree status LEDs and 4 circuit LEDs are mounted on the R2 card face

TroubleshootingRelease 3.3 257OtherTroubleshootingRefer to the System Administration Tool for additional troubleshooting information.

®,™ Trademark of Corporation© Copyright 2003, CorporationAll rights reservedMitel NetworksMitel Networks

SpecificationsRelease 3.3 19United KingdomTone PlansTone plans permit the station user to distinguish different stages of call progress and different

3300 ICP Hardware User Guide20 Release 3.3BrazilTone PlanTone Output LeveliONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATTARS 2nd Dial -15 -15 --- --- -1

SpecificationsRelease 3.3 21Tone Output LeveliONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATTARS 2nd Dial -23 -23 --- -20 -20 -20 -20 -20 -20 -20Busy -23

Release 3.3 iiiTable of ContentsChapter 1 - Before You BeginBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3300 ICP Hardware User Guide22 Release 3.3FranceTone PlanToneFrequency (Hz)Cadence (s)ARS 2nd Dial 440 ContinuousBusy 440 0.5 on, 0.5 off, repeatCamp-

SpecificationsRelease 3.3 23GermanySpecial Busy -20 -20 --- --- -15 -18 -15 -15 -13 -17Special Ringback -20 -20 --- --- -15 -18 -15 -15 -13 -17Transfe

3300 ICP Hardware User Guide24 Release 3.3 ItalyTone PlanTone Output LeveliONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATTARS 2nd Dial -15 -15 -12 --- -1

SpecificationsRelease 3.3 25 Tone Output LevelsiONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATTARS 2nd Dial -17-20-13-16-14-17-12-15-12-15-16-19-16-19-15

3300 ICP Hardware User Guide26 Release 3.3Latin America Tone PlanToneFrequency (Hz)Cadence (s)ARS 2nd Dial 425 ContinuousBusy 480/620 0.5 on, 0.5 o

SpecificationsRelease 3.3 27 NetherlandsSpecial Ringback -22 -22 -22 -19 -19 -19 -19 -19 -19 -19Transfer Dial -23 -23 -23 -20 -20 -20 -20 -20 -20 -20V

3300 ICP Hardware User Guide28 Release 3.3 New Zealand Tone Output LevelsiONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATTARS 2nd Dial -16 -16 -13 --- -1

SpecificationsRelease 3.3 29Ringback 400/450 1 on, 2 off, repeatSpecial Busy 400 0.35 on, 0.35 off, repeatSpecial Ringback 400/450 0.4 on, 0.2 off, 0.

3300 ICP Hardware User Guide30 Release 3.3North America Tone PlanToneFrequency (Hz)Cadence (s)ARS 2nd Dial 350/440 ContinuousBusy 480/620 0.5 on, 0

SpecificationsRelease 3.3 31PortugalTone Plan Tone Frequency (Hz) Cadence (s)ARS 2nd Dial 400 ContinuousBusy 425 0.2 on, 0.2 off, repeatCamp-on 425

iv Release 3.33300 ICP Hardware User Guide3300 Network Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3300 ICP Hardware User Guide32 Release 3.3Spain Tone Plan ToneFrequency (Hz)Cadence (s)ARS 2nd Dial 425 ContinuousBusy 425 0.2 on, 0.2 off, repeatCa

SpecificationsRelease 3.3 33United KingdomTransfer Dial -17 -17 -14 --- -12 -15 -12 -12 -10 -14Voice Mail -21 -21 -18 --- -16 -19 -16 -16 -14 -18Note:

3300 ICP Hardware User Guide34 Release 3.3Tone Output LeveliONS ONS iOPS OPS iACOiACOsACO ACOs DCO ATTARS 2nd Dial -8-12-17-22-7-11-16-21-5-9-14-19-10

SpecificationsRelease 3.3 35 E2T CompressionThe 3300 ICP supports G.729ac voice compression. The compression of a standard call effectively reduces th

3300 ICP Hardware User Guide36 Release 3.3When controllers are networked together the compression becomes more complex.The following examples are assu

SpecificationsRelease 3.3 37The following examples assume that compression is not being used within the LAN, each node is in a separate compression zo

3300 ICP Hardware User Guide38 Release 3.33300 Controller100 ControllerMitel Networks™ 3300 - 100 Controller ComponentsFront Panel• Remote Alarm port

SpecificationsRelease 3.3 39• Power fail protected real-time clock• Digital Signal Processor (DSP) (provides telecom functions)• Two cooling fans.Conf

3300 ICP Hardware User Guide40 Release 3.3100 User System without CompressionThis system uses:• One embedded 300 MHz RTC/E2T processor• One embedded 6

SpecificationsRelease 3.3 41100 User System with 32 Compression ChannelsThis system uses:• One embedded 300 MHz RTC/E2T processor• One embedded 64 Cha

Release 3.3 vTable of ContentsChapter 3 - InstallingInstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3300 ICP Hardware User Guide42 Release 3.3100 User System with 30 Voice Mail PortsThis system uses:• One embedded 300 MHz RTC/E2T processor• One embed

SpecificationsRelease 3.3 43100 User System with 32 Compression Channels and 30 Voice Mail PortsThis system uses:• One embedded 300 MHz RTC/E2T proces

3300 ICP Hardware User Guide44 Release 3.33300 Controller250 and 700 ControllerMitel Networks™ 3300 - 250 and 700 Controller ComponentsFront Panel• Re

SpecificationsRelease 3.3 45• Power fail protected real-time clock• Digital Signal Processor (DSP) (provides for tone and conference functions)• Two c

3300 ICP Hardware User Guide46 Release 3.3250 User System without CompressionThis system uses:• One 300 MHz RTC• One 300 MHz E2T• One 64 Channel Echo

SpecificationsRelease 3.3 47250 User System with 30 Voice Mail PortsThis system uses:• One 300 MHz RTC• One 300 MHz E2T• One 64 Channel Echo Canceller

3300 ICP Hardware User Guide48 Release 3.3250 User System with 32 Compression ChannelsThis system uses:• One 300 MHz RTC• One 300 MHz E2T• One 64 Chan

SpecificationsRelease 3.3 49250 User System with 32 Compression Channels and 30 Voice Mail PortsThis system uses:• One 300 MHz RTC• One 300 MHz E2T• O

3300 ICP Hardware User Guide50 Release 3.3250 User System with 64 Compression ChannelsThis system uses:• One 300 MHz RTC• One 300 MHz E2T• One 64 Chan

SpecificationsRelease 3.3 51250 User System with 64 Compression Channels and 30 Voice Mail PortsThis system uses:• One 300 MHz RTC• One 300 MHz E2T• O

vi Release 3.33300 ICP Hardware User GuideInstall Peripheral Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3300 ICP Hardware User Guide52 Release 3.3700 User System without CompressionThis system uses:• One 300 MHz RTC• One 300 MHz E2T• One 128 Channel Echo

SpecificationsRelease 3.3 53700 User System with 32 Compression ChannelsThis system uses:• One 300 MHz RTC• One 300 MHz E2T• One 128 Channel Echo Canc

3300 ICP Hardware User Guide54 Release 3.3700 User System with 64 Compression ChannelsThis system uses:• One 300 MHz RTC• One 300 MHz E2T• One 128 Cha

SpecificationsRelease 3.3 55Mitel Networks 3300 Controller Dimensions3300 Controller Environment 3300 Controller PowerPhysical DimensionsHeight 2.625

3300 ICP Hardware User Guide56 Release 3.33300 Controller PCB Interfaces Output PowerOutput Voltage Max Current+3.3 +/- 1.5% 30.0A+5.0V +/- 1% 8.0A (T

SpecificationsRelease 3.3 573300 Network Services UnitsMitel Networks™ 3300 Universal NSU ComponentsFront panel• RS-232 serial port (DB9 connector to

3300 ICP Hardware User Guide58 Release 3.33300 Universal NSU ProtocolsThe 3300 Universal NSU provides T1 or E1 connectivity and supports up to two lin

SpecificationsRelease 3.3 59Mitel Networks™ 3300 R2 NSU ComponentsFront panel• RS-232 serial port (DB9 connector to a PC) for maintenance purposes suc

3300 ICP Hardware User Guide60 Release 3.33300 R2 NSU DIP Switch Settings Mitel Networks™ 3300 BRI NSU ComponentsFront panel• RS-232 serial port (DB9

SpecificationsRelease 3.3 61• Protective ground to ground the chassis.• Power connector.3300 BRI NSU ProtocolsFifteen interfaces are programmed for li

Release 3.3 viiTable of ContentsChapter 4 - Install Upgrades and FRUsInstall Upgrades and FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . .

3300 ICP Hardware User Guide62 Release 3.3 3300 NSU Power 3300 NSU Pin Allocations Operational EnvironmentCondition SpecificationTemperature 41º to 1

SpecificationsRelease 3.3 63 RS-232 Maintenance Connector AllocationSignal Name RJ-45 Connector PinDTR (data terminal ready)DCD (data carrier detector

3300 ICP Hardware User Guide64 Release 3.33300 Analog Services UnitsMitel Networks™ 3300 Universal ASU ComponentsFront Panel• 16 ONS LEDs showing circ

SpecificationsRelease 3.3 65Rear Panel• 25 pair D-type connector provides access to the LS and ONS Tip/Ring or A/B circuits.• Standard Male IEC AC inp

3300 ICP Hardware User Guide66 Release 3.33300 ASU and Universal ASU Power 3300 ASU and Universal ASU Pin Allocations Power Supply Input Specificatio

SpecificationsRelease 3.3 67 ONS Line SpecificationsONS Line Features (ASU)The ONS line circuit has the following features:• Maximum of 600-Ohm exter

3300 ICP Hardware User Guide68 Release 3.3• Constant current design with the loop current set at 25mA. If the loop range extends pass 600 Ohm, this ci

SpecificationsRelease 3.3 69ONS Ringing Parameters (ASU) ONS Message Waiting Parameters (ASU) LS Trunk SpecificationsLS Trunk Features (3300 Universal

3300 ICP Hardware User Guide70 Release 3.3LS Trunk Signaling Protocols (3300 Universal ASU) LS Trunk Parameters (3300 Universal ASU) Music On Hold (33

SpecificationsRelease 3.3 71The four MOH tips & rings occupy an 8 pin female modular jack located on the rear panel.Paging (3300 Universal ASU onl

viii Release 3.33300 ICP Hardware User GuideTroubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3300 ICP Hardware User Guide72 Release 3.3Peripheral NodePeripheral Unit ComponentsEach peripheral cabinet holds up to 12 Peripheral Interface Cards a

SpecificationsRelease 3.3 73• Peripheral Interface Cards: The Peripheral Interface cards connect telephone trunks and peripheral devices (such as SUPE

3300 ICP Hardware User Guide74 Release 3.3- A ground connector.Peripheral Unit Dimensions Peripheral Unit Environment Physical DimensionsHeight 19 i

SpecificationsRelease 3.3 75Peripheral Unit Power The AC input power connects to the PDU on the back of the Peripheral Unit by an AC power cord. An i

3300 ICP Hardware User Guide76 Release 3.3• ONS line card and ONS CLASS/CLIP line card The On-Premises (ONS) line card and the ONS Custom Local Area S

SpecificationsRelease 3.3 77The trunk circuits on the LS/GS trunk card are configured during the initial system programming process. Each trunk circui

3300 ICP Hardware User Guide78 Release 3.3E&M Trunk Card SettingsThe E&M trunk card accommodates E&M interface circuits Types I through V.

SpecificationsRelease 3.3 79• Fiber optic cables are often more easily installed and pulled than copper because of their light weight and flexibility.

3300 ICP Hardware User Guide80 Release 3.3OperationThe FIM has three functional sections: a transmitter, a receiver, and a control section.The transmi

SpecificationsRelease 3.3 81 OperationThe DID/LT trunk card is software-controlled by the Main Controller. The DID/LT trunk card can maintain voice an

Chapter 1Before You Begin

3300 ICP Hardware User Guide82 Release 3.3 OperationThe DNI line card provides full duplex digital transmission of both voice and data. The DNI line c

SpecificationsRelease 3.3 83 OperationIncoming analog calls are converted to digital (PCM) signals by one of 16 line circuit modules on the ONS line c

3300 ICP Hardware User Guide84 Release 3.3connected. Outgoing calls are converted from PCM digital signals to analog signals by one of the 16 line cir

SpecificationsRelease 3.3 85 OPS Line Card Message Waiting SwitchesEight message waiting switches (S1 through S8) are mounted on the OPS card. These s

3300 ICP Hardware User Guide86 Release 3.3parties. All signals are passed through the 2-wire to 4-wire hybrid circuit on the line circuit module. The

SpecificationsRelease 3.3 87

3300 ICP Hardware User Guide88 Release 3.3Digital Service UnitDigital Service Unit ComponentsA DSU cabinet holds up to four DSU cards and two FIMs. Th

SpecificationsRelease 3.3 89• Fiber Interface Modules (FIMs): The DSU cabinet holds up to two fiber interface modules (FIMs). Each FIM supports two DS

3300 ICP Hardware User Guide90 Release 3.3 Digital Service Unit Power The AC power enters the DSU node at the Power Supply Unit (PSU) power input on

SpecificationsRelease 3.3 91Digital Service Unit Cards• CEPT Formatter Card The system supports MSDN/DPNSS, DASS II (UK only), and Italian CAS (Italy