Mitel USER GUIDE 8662 Bedienungsanleitung

MITEL8662IP Phone User Guide

ContentsMitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page viiContentsGetting Started 1Welcome . . . . . . . . . . . . . . . . . . . . .

ContentsPage viii Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Answering and Placing Calls 17Answering Calls. . . . . . . . . . . . . . .

ContentsMitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page ixForwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ContentsPage x Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Hunt Groups 47UCD and ACD Hunt Groups . . . . . . . . . . . . . . . . . . . .

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 1Getting StartedGetting StartedWelcomeThe instructions in this guide are for using you

Getting StartedPage 2 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009About Your PhoneYour phone is equipped with a six-line display, a hear

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 3Getting StartedFeature DescriptionsThe following sections describe default configurat

Getting StartedPage 4 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Message Indicator LampThe Message Indicator lamp flashes or stays lit

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 5Getting StartedFeature ButtonsFeature buttons provide quick access to commonly used f

Getting StartedPage 6 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Phone ConnectorsThe phone connectors include: • Handset port: Connect

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 7Getting StartedHeadset InstructionsWhen using a headset, press (Speaker) to connect

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 9Personalizing Your PhonePersonalizing Your PhoneThis chapter describes features you c

Personalizing Your PhonePage 10 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Adjusting the Display ContrastYou can adjust the display Con

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 11Personalizing Your PhoneUsing Programmable ButtonsFor quick access, you can assign f

Personalizing Your PhonePage 12 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Default Access CodesThe following are default system access

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 13Personalizing Your PhoneDefault Feature CodesThe following table lists default featu

Personalizing Your PhonePage 14 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Do-Not-Disturb – On and Off 43 372Do-Not-Disturb – Override

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 15Personalizing Your PhoneProgramming Programmable ButtonsProgrammable buttons provide

Mitel® 8662 IP Phone User Guide – Issue 13, September 20098662 IP Phone Quick Reference GuideThis guide provides information for frequently used featu

Personalizing Your PhonePage 16 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Viewing Button AssignmentsYou can view programmable button (

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 17Answering and Placing CallsAnswering and Placing CallsThe following instructions des

Answering and Placing CallsPage 18 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Redirecting CallsYou can redirect incoming calls to anoth

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 19Answering and Placing CallsPlacing Internal CallsInternal calls are calls placed to

Answering and Placing CallsPage 20 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Placing External CallsThe following sections describe fea

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 21Answering and Placing CallsUsing Speed Dial You can use speed dial to quickly dial s

Answering and Placing CallsPage 22 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Using the Dialpad Buttons to Enter CharactersYou can use

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 23Answering and Placing CallsDialing Station Speed-Dial NumbersTo dial a Station Speed

Answering and Placing CallsPage 24 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Using the DirectoryYou can use the Directory to find inte

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 25Answering and Placing CallsTo search for a directory name or feature:1. Dial 307, an

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Answering CallsLift the handset, or press (Speaker) to answer a call while using a headset

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 27Call FeaturesCall FeaturesThe following sections describe call-related features. Usi

Call FeaturesPage 28 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Using Ring Intercom AlwaysIf another extension has Handsfree Mode enabl

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 29Call FeaturesTransferring CallsYou can transfer calls to other extensions or externa

Call FeaturesPage 30 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Viewing Caller ID InformationIf you are currently connected to an exter

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 31Call FeaturesSystem ForwardingYou can use System Forwarding to route calls based on

Call FeaturesPage 32 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Using Personal Call RoutingWhen you enable Personal Call Routing on you

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 33Call FeaturesWhen you enable Personal Call Routing, your incoming calls are routed a

Call FeaturesPage 34 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Placing Conference CallsYou can place a conference call with up to thre

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 35Call FeaturesDropping Out of a ConferenceYou can drop out of a conference and return

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page iNoticeThis guide is released by Mitel Networks Corporation and provides information n

Call FeaturesPage 36 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Using Group ListenYou can use Group Listen to activate the speaker whil

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 37Call FeaturesUsing Secondary Extension ButtonsYou can use programmable buttons as Se

Call FeaturesPage 38 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Using Remote Programming to Change the PasswordYou can use Remote Progr

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 39Call FeaturesUsing Remote Programming to Forward CallsSee “Manual Call Forwarding” o

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 41MessagesMessagesThe following sections describe how to use system messaging features

MessagesPage 42 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Viewing and Responding to MessagesWhen you have new messages, the MSG button

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 43MessagesUsing Do-Not-DisturbYou can use Do-Not-Disturb (DND) to stop calls and pages

MessagesPage 44 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Using Reminder MessagesYou can use Reminder messages to alert you at a selec

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 45MessagesPaging Other System UsersYou can place page announcements through phone spea

Page ii Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Important Safety Instructions and PrecautionsRemember the following safety guideline

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 47Hunt GroupsHunt GroupsThis chapter describes Hunt Groups and how to use Hunt Group f

Hunt GroupsPage 48 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Logging out of ACD Hunt GroupsYou can log out of all ACD hunt groups at o

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 49Hunt GroupsDiverting Hunt Group CallsYou can temporarily divert hunt group calls, pr

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 51TroubleshootingTroubleshootingThe following sections can help you solve problems tha

TroubleshootingPage 52 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Troubleshooting TipsThe following table includes troubleshooting tips

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 53TroubleshootingWhen I try to use the Personal Call Routing – Handoff feature (388),

IndexMitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page 55AAbbreviations 3About Your Phone 2Account Codes, using 25ACD Hunt Group Wrap

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page iiiPower RequirementsThe IP phone requires any one of the following power supplies: •

IndexPage 56 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009DDefaultaccess codes 12feature codes 13settings, returning the phone to 16sy

IndexPage 57 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009MManual Call Forwarding 30Members, hunt group 47Menu Buttons 4Message Indica

IndexPage 58 Mitel® 8662 IP Phone User Guide – Issue 13, September 2009SSecondary Extension Buttons, using 37Settings, returning to default 16Signal

Part No. 550.8117Issue 13, September 2009A661/9228A

Page iv Mitel® 8662 IP Phone User Guide – Issue 13, September 2009Phone UsageThis equipment is not for connection to the telephone network or public c

Mitel® 8662 IP Phone User Guide – Issue 13, September 2009 Page vNotice to Canadian CustomersThe Class B digital apparatus complies with Canadian ICES