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8568 Telephone User Guide – Issue 2, June 2010 Page 25

Answering and Placing Calls

Placing Internal Calls

Internal calls are calls placed to other extensions in the system. Internal calls are assigned to

the Intercom (IC) button on your telephone. Contact your system administrator for a list of

extension numbers.

To place an internal call:

With or without the handset lifted, dial the extension number. If you enter incorrect digits,

you can press (Hold) to move the cursor backward, deleting the last digits entered.

If you are using Handsfree Mode, speak after you hear a double tone.

If there is no answer or if the extension is busy, you can do the following:

• Request a callback (queue). See “Requesting a Callback (Queuing the Telephone)” below.

• Camp-on to the busy extension. See “Using Camp-on” below.

• Use Off-Hook Voice Announce to contact the party. See “Off-Hook Voice Announce”

below.

• Leave a message. See “Leaving Messages at Other Extensions” on page 49.

Requesting a Callback (Queuing the Telephone)

When you request a callback (queue the telephone), the system calls you when the extension is

available and places a call to the telephone.

To request a callback:

If there is no answer or if the extension is busy, press (Special) followed by 6, and

then hang up. QUEUE REGISTERED FOR <name> appears. When the extension

becomes available, your extension rings.

To cancel the callback request:

Press 6. QUEUE REQUEST CANCELED appears.

Using Camp-on

Camp-on keeps you connected to the called extension until it becomes available. You cannot

use Camp-on if the called extension is in DND, or if the call is forwarded to voice mail. See

“Using Do-Not-Disturb (DND)” on page 51.

To use Camp-on:

Stay on the line and wait for the extension to become available. Do not hang up. If

Camp-on is enabled, you hear Music-on-Hold while you are waiting.

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Mitel 8568 Bedienungsanleitung Seite 39