Express Messenger - Front Desk User Guide
10Accessing a Guest’s MailboxYou can access a guest’s mailbox and• check the guest’s messages• set a greeting for the guest’s mailbox• set a wake-up c
Ask your System Administrator to help youcomplete this information.Write down the hotel/motel telephone number and Express Messenger number if it isdi
3ContentsWho is this Guide is for 4Getting Started 4About Guest Mailboxes 4About the Front Desk Mailbox 4Preparations 5Setting the Front Desk Mailbo
4Who this Guide is forThis guide is for a front desk attendant in a hotel or motel. It provides instructions on howto use the Mitel Express Messenger™
5PreparationsBefore accessing the front desk mailbox, you need• The Express Messenger message center number. Your SystemAdministrator will give this t
68. Press to accept, to review, or to discard the name and re-record it.9. Express Messenger prompts you for a greeting. Keep it short andprof
7Accessing the Front Desk Mailbox MenuTo access the front desk mailbox menu1. Lift the handset.2. Dial the Express Messenger message center number.3.
8Setting the Guest Mailbox StatusChecking Guests InWhen you check a guest into a room, set the status of the guest mailbox to ”checked in“.A guest mai
9Moving a Guest’s MailboxIf you move a guest to a another room, you must also move the guest’s mailbox greetingand messages. Before you can move the g
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