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Mitel Networks 5700 VFA Administrator’s Guide ix
TABLE OF CONTENTS
Product Names..................................................................................................iv
About this Administrator’s Guide .....................................................................v
Mitel Networks™ Technical Support..............................................................vii
1 Welcome to 5700 Voice First Application
1.1 About the 5700 VFA Server ................................................................. 1-1
1.2 5700 VFA Administrator...................................................................... 1-2
1.3 Glossary of 5700 VFA Terms............................................................... 1-3
2 Getting Started
2.1 Minimum System Requirements .......................................................... 2-1
5700 VFA Server.................................................................................. 2-1
5700 VFA Administrator Application .................................................. 2-1
VCON Conference Bridge.................................................................... 2-2
2.2 Installing the 5700 VFA Server............................................................ 2-3
2.3 Installing the 5700 VFA Administrator................................................ 2-5
2.4 Installing the VCON Conference Bridge.............................................. 2-6
2.5 Replacing the License Key ................................................................... 2-7
2.6 Running the 5700 VFA......................................................................... 2-8
2.7 Basic 5700 VFA Operations............................................................... 2-10
3 A Quick Tour of the 5700 VFA Administrator
3.1 The Main View ..................................................................................... 3-2
Connected 5700 VFAs.......................................................................... 3-2
Registered Nodes .................................................................................. 3-3
Performing Tasks in the Main View..................................................... 3-4
Multiple Selection................................................................................. 3-4
Filtering the Main View........................................................................ 3-5
3.2 The Node Status View.......................................................................... 3-6
3.3 The Login Status View ......................................................................... 3-6
3.4 The Event Log ...................................................................................... 3-7
3.5 LDAP Servers....................................................................................... 3-7
4 Administering the 5700 VFA
4.1 Setting Up Administrators .................................................................... 4-1
Adding an Administrator ...................................................................... 4-1
Changing Administrator Properties ...................................................... 4-3
4.2 Editing Nodes ....................................................................................... 4-4
Adding Nodes ....................................................................................... 4-4
Deleting a Login Request ..................................................................... 4-6
- Administrator’s Guide 1
- Limited Warranty 3
- PRODUCT NAMES 4
- Product Names 5
- TABLE OF CONTENTS 9
- Table of Contents 10
- 1WELCOME TO 5700 VOICE FIRST 17
- 2GETTING STARTED 21
- VCON Conference Bridge 22
- Chapter 2 Getting Started 23
- É To install the VCB 26
- 2.5 Replacing the License Key 27
- 2.6 Running the 5700 VFA 28
- É To open a new 5700 VFA 29
- 2.7 Basic 5700 VFA Operations 30
- UICK TOUR OF THE 5700 VFA 33
- DMINISTRATOR 33
- Connected 5700 VFAs 34
- Registered Nodes 35
- Multiple Selection 36
- É To filter the main view 37
- 3.4 The Event Log 39
- 3.5 LDAP Servers 39
- 4ADMINISTERING THE 5700 VFA 41
- 4.2 Editing Nodes 44
- É To grant login permission 45
- É To delete a login request 46
- É To set a node’s properties 46
- É To edit multiple nodes 50
- Changing Directory Numbers 51
- É To delete a node 52
- To add a phone: 53
- 2. Select Properties 56
- 4. Click OK 57
- Viewing the Login Status 58
- Viewing the Node Status 59
- Event Log Monitoring 62
- Editing a Template 68
- É To edit a template 69
- 4.6 Adding Hunting Groups 70
- É To create a hunting group 70
- Hunting Group LDAP Properties 73
- É To add a Short Dial number 77
- 5.1 5700 VFA Properties 80
- System Info 82
- Dial Plan 83
- LDAP Settings 87
- 5.2 Call Control Properties 88
- Call Settings 90
- Ad-hoc Resources 91
- 5.3 Security Properties 92
- Non-Registered Devices 96
- Advanced Settings 99
- 5.5 Reporting Properties 101
- Event Log 102
- 6DEFINING END POINT NODES 103
- General Properties 105
- Status Properties 107
- Call Forwarding Properties 108
- Bandwidth Control Properties 109
- Pickup Permissions Properties 111
- Services Properties 112
- LDAP Properties 115
- Additional IDs Properties 116
- 7REGISTERING GATEWAYS 117
- ISDN Dialing Properties 122
- 8REGISTERING AN MCU 129
- Chapter 8 Registering an MCU 130
- 8.2 Setting MCU Properties 131
- Additional ID Properties 134
- 8.3 MCU Services 135
- Ad-Hoc Conference Properties 137
- Permission Group Properties 144
- 9NEIGHBORING ZONES 145
- 9.2 Logging in New Zones 146
- É To add zones automatically 146
- É To add a zone manually 147
- 9.3 Setting Zone Properties 148
- É To define zone properties 148
- Zone Settings 149
- Chapter 9 Neighboring Zones 150
- Service Properties 152
- Product Info Properties 154
- Setting Up Inter-Zone Dialing 156
- Select an MCU 165
- Service Permission 165
- • Countries 167
- • Microsoft Exchange Server 168
- Administrator 176
- Directories 178
- MXMNode Class Relationship 183
- Services (NDS) 192
- Creating 5700 VFA Attributes 193
- Entering Attribute Name 194
- Selecting a Syntax 194
- É To create the MXMNode class 196
- Selecting Class Flag 197
- 5700 VFA A 205
- BY A VCB 207
- VCB Properties 208
- VCB Services Properties 211
- 13 CUSTOMIZING THE 5700 VFA 217
- Item Attributes 219
- 13.2 Setting Up the Workspace 221
- É To define Workspace options 221
- Managing Workspaces 223
- É To rename a workspace file 225
- É To open a workspace file 226
- É To delete a workspace file 227
- 13.3 Customizing the Toolbar 228
- ✓ will appear 229
- É To add a custom toolbar 231
- A.1 Conversation Properties 239
- A.2 Calls Properties 243
- 3rd Party Viewer 245
- Interactive Multicast 247
- A.3 User Data Properties 249
- A.4 Communication Properties 250
- Connection 253
- A.5 Telephony Properties 254
- Switch Type 255
- SPID Numbers 256
- Subscriber Numbering (MSN) 257
- Subaddressing 258
- A.6 Hardware Properties 260
- A.7 Advanced Properties 268
- Advanced Video 272
- Advanced Audio 273
- PROPERTIES 275
- B.1 Network Configuration 276
- H.323 Management 277
- Phone Numbers 280
- B.2 Video Properties 283
- B.3 Audio Properties 284
- B.4 Options 286
- CQOS PRIORITY VALUES 289
- C.2 DiffServ Values 290
- DUSING ACCORD™ MGC WITH THE 291
- 5700 VFA 291
- H.323 Card Configuration 294
- Ad-hoc Conference Properties 298
- Hunting Group Properties 299
- SOFTWARE 301
- E.2 Applying the New Upgrade 304
- E.3 Post-Upgrade Procedures 305
- E.4 Installer Mode 305
- E.5 Software Key Upgrade 306
- WITH 5700 VFA 307
- Numerics 313
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