Mitel SIP USER AND ADMINISTRATOR GUIDE 5330 Betriebsanweisung

MITEL 5330 IP and 5340 IP Phones User Guide

5330/5340 IP Phones – User Guide 10 Elements of Your Phone Feature Function • (MUTE) enables Mute, which allows you to temporarily turn your ph

5330/5340 IP Phones – User Guide 11 Ring/Message indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowl

5330/5340 IP Phones – User Guide 12 TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck,

5330/5340 IP Phones – User Guide 13 USING YOUR DEFAULT PHONE WINDOW AND KEYS The 5340 and 5330 IP Phone default phone windows and keys are shown and d

5330/5340 IP Phones – User Guide 14 5340 and 5330 IP Phone Default Window and Keys Feature Function 1) Softkeys Allow you to access specific ca

5330/5340 IP Phones – User Guide 15 ABOUT YOUR PHONE APPLICATIONS Your 5330 and 5340 IP Phones provide applications that simplify the use of your phon

5330/5340 IP Phones – User Guide 16 You can press the programmed application key from the default Phone Window. For information on programming keys

5330/5340 IP Phones – User Guide 17 Using the Call History Application Use this application to display logs of your most recent 50 calls. After the 50

5330/5340 IP Phones – User Guide 18 5. Do one of the following: • If necessary, use the keypad, Delete Digit, and Backspace keys to modify the nu

5330/5340 IP Phones – User Guide 19 Getting Help To access the 5330/5340 IP Phone help and documentation: 1. Press the blue Applications key. 2.

NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation

5330/5340 IP Phones – User Guide 20 CUSTOMIZING YOUR PHONE Use the Settings application to customize your phone. Note: The System Administrator ca

5330/5340 IP Phones – User Guide 21 Using the On-Screen Keyboard to Enter Information The onscreen keyboard can be used to enter name and number infor

5330/5340 IP Phones – User Guide 22 Specify Language To specify the language in which prompts and applications display: 1. Press Settings. 2. Pr

5330/5340 IP Phones – User Guide 23 Specify Audio Feedback Options The error beep volume in the phone is related to the volume of the speaker. You ca

5330/5340 IP Phones – User Guide 24 Specify Call Notification Behavior To specify that the Phone window automatically displays when you are making

5330/5340 IP Phones – User Guide 25 Notes: • If the phone is in talk state, this action adjusts the volume of the handset, headset or speaker. • I

5330/5340 IP Phones – User Guide 26 Program Receipt of External Messaging You can program your phone to launch the Phone application when it recei

5330/5340 IP Phones – User Guide 27 USING THE PC COMPANION APPLICATION About the PC Companion Application The PC Companion Application is a PC-based

5330/5340 IP Phones – User Guide 28 6. To launch the PC Companion Application, click the Windows Start menu and navigate to Mitel -> Mitel 5330

5330/5340 IP Phones – User Guide 29 Programming Feature Keys Using the PC Companion Application 1. Select Programmable Keys from the menu, and then

Table of Contents 3 ABOUT YOUR PHONE... 8 E

5330/5340 IP Phones – User Guide 30 Clearing, Editing or Copying Key Programming 1. Select Programmable Keys from the menu. 2. Right-click the k

5330/5340 IP Phones – User Guide 31 PROGRAMING FEATURES ON YOUR KEYS Tips on Programming Features You can program your phone's programmable keys

5330/5340 IP Phones – User Guide 32 Feature Default Label Call Back Call Back Headset1 Headset Make Busy Make Busy Campon Campon Override O

5330/5340 IP Phones – User Guide 33 Feature Default Label Transfer/Conference Trans/Conf Cancel Cancel Analog Line Analog Line 1. Turning on the

5330/5340 IP Phones – User Guide 34 Program Feature Keys Using the Settings Application To program a Phone Feature or hard key: 1. Press Setting

5330/5340 IP Phones – User Guide 35 To program Speed Call: 1. Press Settings. 2. Press Programmable Keys. 3. Press the key you wish to program. If

5330/5340 IP Phones – User Guide 36 SETTING UP YOUR CONTACT LIST (5340 ONLY) Use the People application to set up your contact list. Adding names

5330/5340 IP Phones – User Guide 37 MAKING AND ANSWERING CALLS You can make a call using one of the following methods: • Dial a number from the Peop

5330/5340 IP Phones – User Guide 38 for your phone, the search is limited to names that share your location; otherwise, the entire directory is sea

5330/5340 IP Phones – User Guide 39 Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial the appro

5330/5340 IP Phones – User Guide 4 Enable URL Displays on your Phone ...

5330/5340 IP Phones – User Guide 40 1. Press (SPEAKER). 2. Hang up the handset. Auto-Answer When the Auto-Answer feature is active, incoming c

5330/5340 IP Phones – User Guide 41 CALL HANDLING Hold To place a call on Hold: • Press (HOLD). • Press the key that you have programmed as Hol

5330/5340 IP Phones – User Guide 42 Transfer To Transfer an active call: 1. Press (TRANS/CONF). 2. Dial the number of the third party. 3. Do

5330/5340 IP Phones – User Guide 43 Add Held To move a call on hold to another line appearance: 1. Press an available line key. 2. Press the AddHe

5330/5340 IP Phones – User Guide 44 USING QUICK CALL FORWARD ALWAYS To program and enable Call Forward Always: 1. Launch Applications and press Ca

5330/5340 IP Phones – User Guide 45 To create a Call Forward profile: 1. Launch Applications and press Call Forwarding or Press the Forwarding featur

5330/5340 IP Phones – User Guide 46 ACTIVATE CALL FORWARD To turn Call Forward on once it has been programmed: 1. Press the blue Applications

5330/5340 IP Phones – User Guide 47 USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your calls, usually f

5330/5340 IP Phones – User Guide 48 Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1. Lift the handse

5330/5340 IP Phones – User Guide 49 To cancel Call Forward – Remote from the station that set the remote forwarding: 1. Lift the handset. 2. Dial t

Table of Contents 5 Mute ...

5330/5340 IP Phones – User Guide 50 Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial the appro

5330/5340 IP Phones – User Guide 51 2. Dial the directory number on which the call is parked (not required if the number is programmed to the Call Pa

5330/5340 IP Phones – User Guide 52 How you answer a Direct Page depends on whether Handsfree Answerback is enabled and turned on at your phone. Se

5330/5340 IP Phones – User Guide 53 To answer a call using Handsfree Answerback: Phone state before Page arrives To answer the Direct Page Phone is

5330/5340 IP Phones – User Guide 54 Direct Paging - Handsfree Answerback Disabled Your administrator enables or disables Handsfree Answerback and

5330/5340 IP Phones – User Guide 55 Do Not Disturb When you enable Do Not Disturb, callers will get a busy tone, and an on-screen text message indica

5330/5340 IP Phones – User Guide 56 EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED If Emergency Call Routing is NOT programmed, Emerge

5330/5340 IP Phones – User Guide 57 Float Keys (5340 IP Phone) The 5340 IP Phone offers 48 programmable multi-function keys for one-touch feature acce

5330/5340 IP Phones – User Guide 58 Programming Float Keys You program the Float Keys using the Settings application on the 5340 phone. You are abl

5330/5340 IP Phones – User Guide 59 6. Repeat steps 3 – 5 for every line key that you want to appear on the float keys. 7. Press Save. 8. Press Cl

5330/5340 IP Phones – User Guide 6 Hot Desk - PIN Change ...

5330/5340 IP Phones – User Guide 60 Group Listen With Group Listen, you can carry on a conversation using the handset or headset while allowing oth

5330/5340 IP Phones – User Guide 61 To respond to a Group Page by using Meet Me Answer: 1. Lift handset. 2. Press the key you have programmed to Me

5330/5340 IP Phones – User Guide 62 Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk ph

5330/5340 IP Phones – User Guide 63 To remotely log out a Hot Desking phone: 1. Dial 111. 2. Dial the Hot Desk User Extension Number that you want

5330/5340 IP Phones – User Guide 64 Message Waiting Indicator The Message Waiting Indicator (MWI) feature allows you to be notified when messages

5330/5340 IP Phones – User Guide 65 3. Press the Read Message softkey, and do one or all of the following: • To display the time the message was sen

5330/5340 IP Phones – User Guide 66 Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial the appropriate feature acce

5330/5340 IP Phones – User Guide 67 Override (Intrude) When you dial a number whose owner has enabled Make Busy, your phone displays the message indi

5330/5340 IP Phones – User Guide 68 To listen to a recording: 1. Lift the handset. 2. Access your voice mailbox. 3. Follow the prompts to retri

5330/5340 IP Phones – User Guide 69 Speak@Ease Users of the Speak@Ease softkey can place a call by speaking the name of the person they wish to dial.

Table of Contents 7 Save a message ...

5330/5340 IP Phones – User Guide 70 Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking

5330/5340 IP Phones – User Guide 71 VISUAL VOICE MAIL (5340 IP Phone Only) Set up your mailbox Before you can use voice mail, you must first set up yo

5330/5340 IP Phones – User Guide 72 2. Enter your passcode. 3. Press OK. 4. If you wish to have the system remember this passcode, press Remembe

5330/5340 IP Phones – User Guide 73 About the Visual Voice Mail main window The Voice Mail Application Main Window The Voice Mail application main w

5330/5340 IP Phones – User Guide 74 Display message details To display details about a message: 1. Open the Voice mail application. 2. Login to y

5330/5340 IP Phones – User Guide 75 Play a voice message To play a voice message: 1. Open the Voice mail application. 2. Login to your mailbox. 3.

5330/5340 IP Phones – User Guide 76 Save a message To save a message: 1. Open the Voice mail application. 2. Login to your mailbox. 3. Press on

5330/5340 IP Phones – User Guide 77 2. Login to your mailbox. 3. Select a message in your message list. 4. Press Give. 5. Enter the recipient’s ma

5330/5340 IP Phones – User Guide 78 USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT Your phone uses the 5310 IP Conference Unit for conferencing.

5330/5340 IP Phones – User Guide 79 Mute the conference unit To mute the conference unit so that conversation in the meeting room cannot be heard by

8 ABOUT YOUR PHONE The Mitel® 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class telephones that provide voice communi

5330/5340 IP Phones – User Guide 80 To answer a waiting call on the analog line: Note: If you have subscribed to an analog call waiting service, y

5330/5340 IP Phones – User Guide 81 USING YOUR PHONE WITH THE CORDLESS MODULE AND ACCESSORIES The cordless handset and cordless headset provide users

5330/5340 IP Phones – User Guide 82 Figure 2. Rear view Elements of Your Cordless Module and Accessories Feature Function 1) Cordless Module At

5330/5340 IP Phones – User Guide 83 Handset/Headset Combinations The following combinations of corded and cordless headset and handset are supported

5330/5340 IP Phones – User Guide 84 To unpair a cordless accessory: 9. Press the blue Applications key and then press Cordless Devs. 10. Press t

5330/5340 IP Phones – User Guide 85 USING THE CORDLESS HANDSET The cordless handset provides office mobility, allowing you to make and answer calls wh

5330/5340 IP Phones – User Guide 86 Feature Function 3) Mute button Mute allows you to turn the microphone off during a call. 4) Volume Up and 5

5330/5340 IP Phones – User Guide 87 Alerting Tones and LEDs The cordless accessories provide the following alerting tones: Feature Function Mute key

5330/5340 IP Phones – User Guide 88 Cordless Handset LEDs The handset has two LEDs: • Blue – indicates the operational status of the handset • Gr

5330/5340 IP Phones – User Guide 89 USING THE CORDLESS HEADSET The cordless headset offers the same capability as the cordless handset to make and ans

5330/5340 IP Phones – User Guide 9 The 5340 IP Phone Elements of Your Phone Feature Function 1) Display Provides a large, high-resolution viewin

5330/5340 IP Phones – User Guide 90 Answer a call Do one of the following: • Lift the cordless headset from the cradle. • If the headset is alrea

5330/5340 IP Phones – User Guide 91 Feature Function Out of range Repetitive 3-pitch tone until you are back in range. Note: If you are out of range

5330/5340 IP Phones – User Guide 92 USING THE CORDLESS DEVICES APPLICATION The Cordless Devices Application provides access to module information a

5330/5340 IP Phones – User Guide 93 Auto Dial When a Cordless Module is installed and at least one device is paired, the Auto Dial feature is availabl