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5624 Wireless Handset User Guide
78
Error or Warning Messages
LED Error Indications
See the Mitel 5624 Wireless Handset Configuration Guide.
Display shows Probable cause Action or comment
No network
The handset beeps once
a minute (during max 30
minutes) with a low tone
followed by a high tone (if
enabled the vibrator also
follows the beeps).
The handset has lost connection of
either state of No network/No
access/Voice only/Messaging only
Acknowledge the popup or press
the mute button (the later keeps
the popup visible).
It is possible to configure the beep
to Sound off or Sound once (for
each new state), contact the
system administrator
Note: When leaving a bad state for
another bad state the popup will be
reopened and the beep will sound
again (if enabled)
No display The battery level is low, screen saver
is set to “Black also in call” or the
handset is defective.
Charge the battery, change screen
saver setting (Display>Screen
saver) or contact system
administrator.
No ringing The sound off icon is on, or the ringer
volume is set to silent, or the handset
is defective
Long press the Sound off key or
Mute button, or increase the
volume, or contact system
administrator
Not possible to mute the
handset by long press on
the Sound off key/mute
button
Not possible to set the
ring volume to “Silent”
Handset with In Charger
> Other actions > Sound
off enabled, is not muted
when placed in charger
A handset restriction preventing the
user to silence the handset
Enable the parameter Prevent
silent, see Configuration Manual
for the handset.
No entries in Call list A handset restriction preventing calls
from being saved in the call list.
Enable the parameter Enable call
list, see Configuration Manual for
the handset
No change in time & date
setting
PBX dependent Changes in the handset appear
after a maximum of 24 hours after
a change in the system or by
turning the handset off and on
again.
Remotely updated The handset restarts after a
parameter upgrade.
- COMMUNICATIONS DIRECTOR 1
- AND 5000 COMMUNICATIONS 1
- PLATFORMS 1
- Elements of the Handset 10
- Features and Functions 11
- Chargers 12
- Contacting Emergency Services 13
- Frequency Range 13
- Environmental Requirements 14
- Icons and Text in the Display 15
- About Your Phone 17
- * System dependent 18
- Keys and Buttons 19
- Alphanumeric Keys 20
- Headsets 21
- Customizing Your Phone 22
- Lock/Unlock the Keypad 23
- Lock/Unlock the Handset 24
- Making and Answering Calls 26
- Dial the Sender of a Message 27
- Answer a Call 28
- During a Call 28
- Open Contacts during a Call 29
- Switch Between Calls 30
- Call Handling 31
- Transfer to a New Call 32
- Conference 32
- Answer Call Waiting 32
- Call Back 33
- Call Park 33
- Advanced Features 34
- Call Forward 35
- Call Pickup 35
- Do Not Disturb 35
- Direct Page 36
- Group Page 36
- Loudspeaker Page 36
- Messaging 37
- Reply to a Message 38
- Delete a Message 38
- Forward a Message 38
- Save a Number 39
- Write and Send a Message 39
- Open a Sent Message 40
- Accept/Reject the Message 40
- Interactive Messaging 42
- Colored Messaging 43
- Mobile Data 43
- Voice Mail 44
- Alarm Operation 45
- Reset Alarm 46
- Acoustic Location Signal 47
- Menu Tree 49
- Contacts 51
- Profiles 52
- Services 54
- Short cuts 55
- Connections 56
- Settings 56
- Navigate the Menu 59
- In Charger Action 60
- Switch the handset off 60
- Turn the sound off 60
- Change profile 60
- Calls Menu 61
- Missed Calls 62
- Push to Talk 63
- Short cuts Menu 65
- Define Hot Keys 66
- Define Navigation Keys 66
- Services Menu 67
- Write New Messages 70
- Unsent Messages 70
- Sent Messages 70
- Profiles Menu 71
- Contacts Menu 72
- Call a Contact 73
- Add a Contact 73
- Edit a Contact 73
- Delete a Contact 74
- Central Phonebook 74
- Settings Menu 75
- Phone Lock Settings 77
- Display Settings 79
- Time and Date Settings 80
- Answering 81
- Change Text Size for Messages 82
- Change the Menu Language 82
- Change Owner ID 82
- Alarm Settings 83
- System Profiles 84
- Troubleshooting 85
- Error or Warning Messages 86
- LED Error Indications 86
- Operation Notice 87
- Maintenance 88
- Attach the Hinge-type Clip 89
- Attach the Swivel-type Clip 90
- Attach a Cover without a Clip 90
- Security Cord 91
- Replacement of Handsets 91
- Related Documents 91
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