MITEL COMMUNICATIONS DIRECTOR PLATFORM MITEL 5330 AND 5340 IP PHONES USER GUIDE
Mitel 5330 and 5340 IP Phones User Guide - 2 - The 5330 IP Phone The 5340 IP Phone
Mitel 5330 and 5340 IP Phones User Guide - 3 - Elements of Your Phone Feature Function 1) Display Provides a large, high-resolution viewing area
Mitel 5330 and 5340 IP Phones User Guide - 4 - Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Fla
Mitel 5330 and 5340 IP Phones User Guide - 5 - Using Your IP Phone with Mitel Unified Communicator Express When used with Unified Communicator® Expr
Mitel 5330 and 5340 IP Phones User Guide - 6 - USING YOUR DEFAULT PHONE WINDOW AND KEYS The 5340 and 5330 IP Phone default phone windows and keys are
Mitel 5330 and 5340 IP Phones User Guide - 7 - 5340 and 5330 IP Phone Default Window and Keys Feature Function 1) Softkeys Allow you to access sp
Mitel 5330 and 5340 IP Phones User Guide - 8 - ABOUT YOUR PHONE APPLICATIONS Your 5330 and 5340 IP Phones provide applications that simplify the use
Mitel 5330 and 5340 IP Phones User Guide - 9 - Using the Settings Application The Settings application provides a single location to access all your
Mitel 5330 and 5340 IP Phones User Guide - 10 - View Call Log Details 1. From the idle display, press the blue Menu key and then press Call History
Mitel 5330 and 5340 IP Phones User Guide - 11 - Delete Logs To delete an individual log press the key to the left of the log to display the call det
Mitel 5330 and 5340 IP Phones User Guide - ii - NOTICE The information contained in this document is not warranted by Mitel Networks Corporatio
Mitel 5330 and 5340 IP Phones User Guide - 12 - CUSTOMIZING YOUR PHONE Use the Settings application to customize your phone. Note: The System Adminis
Mitel 5330 and 5340 IP Phones User Guide - 13 - Using the On-Screen Keyboard to Enter Information The onscreen keyboard can be used to enter name an
Mitel 5330 and 5340 IP Phones User Guide - 14 - Specify Language To specify the language in which prompts and applications display: 1. Press the blu
Mitel 5330 and 5340 IP Phones User Guide - 15 - Specify Audio Feedback Options The error beep volume in the phone is related to the volume of the s
Mitel 5330 and 5340 IP Phones User Guide - 16 - Specify Call Notification Behavior To specify that the Phone window automatically displays when you a
Mitel 5330 and 5340 IP Phones User Guide - 17 - To adjust the Ringer Volume while the phone is ringing: Press (UP) or (DOWN). Notes: If t
Mitel 5330 and 5340 IP Phones User Guide - 18 - Program Receipt of External Messaging You can program your phone to launch the Phone application when
Mitel 5330 and 5340 IP Phones User Guide - 19 - PROGRAMMING FEATURES ON YOUR KEYS Tips on Programming Features You can program your phone's pr
Mitel 5330 and 5340 IP Phones User Guide - 20 - Feature Default Label Make Busy Make Busy Campon Campon Override Override Direct Page Page Do
Mitel 5330 and 5340 IP Phones User Guide - 21 - Applications available for programming on programmable keys Application Default Label Applicatio
Table of Contents - iii - ABOUT YOUR PHONE... 1 Elements of
Mitel 5330 and 5340 IP Phones User Guide - 22 - To program a Phone Application: 1. Press the blue Menu key . 2. Press Settings. 3. Press Programmab
Mitel 5330 and 5340 IP Phones User Guide - 23 - Clear Programming from a Key You may wish to clear the programming from a key if you are no longer u
Mitel 5330 and 5340 IP Phones User Guide - 24 - SETTING UP YOUR CONTACT LIST (5340 ONLY) Use the People application to set up your contact list. Addi
Mitel 5330 and 5340 IP Phones User Guide - 25 - MAKING AND ANSWERING CALLS You can make a call using one of the following methods: Dial a number
Mitel 5330 and 5340 IP Phones User Guide - 26 - If the system option “Phonebook Lookup – Display User Location” is enabled, after the phonebook sea
Mitel 5330 and 5340 IP Phones User Guide - 27 - Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Di
Mitel 5330 and 5340 IP Phones User Guide - 28 - To return to Handsfree operation: 1. Press (SPEAKER). 2. Hang up the handset. Auto-Answer When the
Mitel 5330 and 5340 IP Phones User Guide - 29 - CALL HANDLING Hold To place a call on Hold: 1. Press (HOLD). 2. Press the key that you have prog
Mitel 5330 and 5340 IP Phones User Guide - 30 - Transfer To Transfer an active call: 1. Press (TRANS/CONF). 2. Dial the number of the third party.
Mitel 5330 and 5340 IP Phones User Guide - 31 - To abort the Transfer, press (CANCEL) at any time before the last digit in the destination numbe
Mitel 5330 and 5340 IP Phones User Guide - iv - Program Receipt of External Messaging ...
Mitel 5330 and 5340 IP Phones User Guide - 32 - Swap To call another party when you are in an established two–party call: 1. Press (TRANS/CONF). 2.
Mitel 5330 and 5340 IP Phones User Guide - 33 - To deactivate Call Forward Always: 1. Launch Applications and press Call Forwarding or Press the Fo
Mitel 5330 and 5340 IP Phones User Guide - 34 - 10. Press Save. 11. Repeat Step 6 to Step 10 for each Call Forwarding type that you wish to program. 1
Mitel 5330 and 5340 IP Phones User Guide - 35 - USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your ca
Mitel 5330 and 5340 IP Phones User Guide - 36 - Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1. Lift the
Mitel 5330 and 5340 IP Phones User Guide - 37 - To cancel Call Forward – Remote from the station that set the remote forwarding: 1. Lift the handse
Mitel 5330 and 5340 IP Phones User Guide - 38 - Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial th
Mitel 5330 and 5340 IP Phones User Guide - 39 - Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the
Mitel 5330 and 5340 IP Phones User Guide - 40 - Direct Paging - Handsfree Answerback Enabled When you receive a Direct Page, Handsfree Answerback auto
Mitel 5330 and 5340 IP Phones User Guide - 41 - To end a Handsfree Answerback call: Press either (SPEAKER) or (CANCEL). When the Handsfree Dire
Table of Contents - v - Using Quick Call Forward Always...
Mitel 5330 and 5340 IP Phones User Guide - 42 - Direct Voice Call Direct Voice Call feature allows you to establish a two-way handsfree call at anothe
Mitel 5330 and 5340 IP Phones User Guide - 43 - Emergency Calls Warning for emergency number dialing: Consult your local authorities for Emergency N
Mitel 5330 and 5340 IP Phones User Guide - 44 - Float Keys (5340 IP Phone) The 5340 IP Phone offers 48 programmable multi-function keys for one-touch
Mitel 5330 and 5340 IP Phones User Guide - 45 - Programming Float Keys You program the Float Keys using the Settings application on the 5340 phone.
Mitel 5330 and 5340 IP Phones User Guide - 46 - 6. Repeat steps 3 – 5 for every line key that you want to appear on the float keys. 7. Press Save.
Mitel 5330 and 5340 IP Phones User Guide - 47 - Group Listen With Group Listen, you can carry on a conversation using the handset or headset while a
Mitel 5330 and 5340 IP Phones User Guide - 48 - 3. Do one of the following: To respond to a page from your prime page group, press #. To respon
Mitel 5330 and 5340 IP Phones User Guide - 49 - 3. Dial the directory number of the group member. 4. Dial the group directory number. To change th
Mitel 5330 and 5340 IP Phones User Guide - 50 - To hang up: Press (CANCEL). To mute your headset microphone: Press the (MUTE) key. The light tur
Mitel 5330 and 5340 IP Phones User Guide - 51 - Hot Desk Remote Logout A user who has forgotten to log out of a Hot Desking phone can be logged out
Mitel 5330 and 5340 IP Phones User Guide - vi - Message Waiting Indicator ...
Mitel 5330 and 5340 IP Phones User Guide - 52 - Message Waiting Indicator The Message Waiting Indicator (MWI) feature allows you to be notified when m
Mitel 5330 and 5340 IP Phones User Guide - 53 - To display the number of the caller, press the More Msg softkey twice. To call the message se
Mitel 5330 and 5340 IP Phones User Guide - 54 - Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial the appropria
Mitel 5330 and 5340 IP Phones User Guide - 55 - Paging To use Paging: 1. Lift handset. 2. Press the key that you have programmed to Page. 3. Dial
Mitel 5330 and 5340 IP Phones User Guide - 56 - To activate Phone Lock: Press the Phone Lock feature key or enter the Phone Lock Feature Access code
Mitel 5330 and 5340 IP Phones User Guide - 57 - Record a Call This feature uses your voice mail system to record your phone conversations. Note: Y
Mitel 5330 and 5340 IP Phones User Guide - 58 - To view, change, and/or cancel a pending Reminder: 1. Press Superkey (must be programmed to a key). 2
Mitel 5330 and 5340 IP Phones User Guide - 59 - Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. U
Mitel 5330 and 5340 IP Phones User Guide - 60 - VISUAL VOICE MAIL Set Up your Mailbox Before you can use voice mail, you must first set up your mailb
Mitel 5330 and 5340 IP Phones User Guide - 61 - no mailbox associated with the phone’s primary DN, the mailbox status is displayed as No Mailbox. In
Table of Contents - vii - Forward a Message to Your Email Address ...66 USING YOUR
Mitel 5330 and 5340 IP Phones User Guide - 62 - About the Visual Voice Mail Main Window The Voice Mail Application Main Window The Voice Mail applica
Mitel 5330 and 5340 IP Phones User Guide - 63 - Display Message Details To display details about a message: 1. Open the Voice mail application. 2
Mitel 5330 and 5340 IP Phones User Guide - 64 - Play a Voice Message To play a voice message: 1. Open the Voice mail application. 2. Login to your m
Mitel 5330 and 5340 IP Phones User Guide - 65 - Save a Message To save a message: 1. Open the Voice mail application. 2. Login to your mailbox. 3.
Mitel 5330 and 5340 IP Phones User Guide - 66 - 3. Select a message in your message list. 4. Press Give. 5. Enter the recipient’s mailbox number. 6
Mitel 5330 and 5340 IP Phones User Guide - 67 - USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT Your phone uses the 5310 IP Conference Unit for c
Mitel 5330 and 5340 IP Phones User Guide - 68 - Exit the Conference Controller To exit the conference controller Press Close. Mute the Conference Un
Mitel 5330 and 5340 IP Phones User Guide - 69 - USING THE LINE INTERFACE MODULE Your phone supports the Mitel Line Interface Module. The Line Inter
Mitel 5330 and 5340 IP Phones User Guide - 70 - To answer a waiting analog call or return to the original analog call: 1. Do one of the following:
Mitel 5330 and 5340 IP Phones User Guide - 71 - USING YOUR PHONE WITH THE CORDLESS MODULE AND ACCESSORIES Cordless handsets and cordless headsets pr
Mitel 5330 and 5340 IP Phones User Guide - viii - Hang Up...
Mitel 5330 and 5340 IP Phones User Guide - 72 - Rear View of 5300 Series IP Phone Elements of Your Cordless Module and Accessories Feature Function
Mitel 5330 and 5340 IP Phones User Guide - 73 - Handset/Headset Combinations The following combinations of corded and cordless headset and handset a
Mitel 5330 and 5340 IP Phones User Guide - 74 - Note: If the LED on the Cordless accessory does not start to blink after 10 seconds, the accessory re
Mitel 5330 and 5340 IP Phones User Guide - 75 - 6. The LED on the Bluetooth Module lights and remains lit for a few seconds and then resumes normal
Mitel 5330 and 5340 IP Phones User Guide - 76 - Using the Mute Key on a Cordless Device When using a Mitel-branded cordless accessory, the Mute key on
Mitel 5330 and 5340 IP Phones User Guide - 77 - USING THE MITEL CORDLESS HANDSET The cordless handset provides office mobility, allowing you to mak
Mitel 5330 and 5340 IP Phones User Guide - 78 - Answer a Call Do one of the following: Lift the cordless handset. If the handset is already out
Mitel 5330 and 5340 IP Phones User Guide - 79 - Handset Alerting Tones and LEDs The handset provides the following alerting tones: Feature Functio
Mitel 5330 and 5340 IP Phones User Guide - 80 - Blinking: LED is On and Off for equal amount of time Winking: LED is On for a short period of time and
Mitel 5330 and 5340 IP Phones User Guide - 81 - Hang Up Do one of the following: Replace the cordless headset in the cradle. If the headset is
Mitel 5330 and 5340 IP Phones User Guide - 1 - ABOUT YOUR PHONE The Mitel® 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-c
Mitel 5330 and 5340 IP Phones User Guide - 82 - There are two LEDs associated with the cordless headset: A blue LED on the headset indicates the he
Mitel 5330 and 5340 IP Phones User Guide - 83 - USING A BLUETOOTH HEADSET A third-party Bluetooth headset offers some of the same capability as the
Mitel 5330 and 5340 IP Phones User Guide - 84 - Dialing – Auto Dial Enabled To dial a number with Auto Dial enabled: To dial the predefined Auto Di
Mitel 5330 and 5340 IP Phones User Guide - 85 - USING THE CORDLESS DEVICES APPLICATION The Cordless Devices Application provides access to module i
Mitel 5330 and 5340 IP Phones User Guide - 86 - Enabling/Disabling Auto-Connect on a Bluetooth Headset When pairing a Bluetooth headset with the Blue
Mitel 5330 and 5340 IP Phones User Guide - 87 - Auto Dial When a Cordless Module is installed and at least one Mitel-branded device is paired, the A
Mitel 5330 and 5340 IP Phones User Guide - 88 - Using IP Programmable Key Modules 12 and 48 The 12- and 48-button Mitel Programmable Key Modules (PKM
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